Responsibilities
Ensure the consistent delivery of high-quality Printed Wiring Boards that meet customer specifications and industry standards by managing quality assurance processes and serving as the primary liaison for customer service accounts.
Responsible for driving continuous improvement, resolving quality-related customer issues, and upholding compliance with regulatory and internal quality systems to enhance customer satisfaction and product reliability.
Customer Quality Liaison
Act as the primary contact for customer quality-related inquiries and complaints
Coordinate resolution of customer issues through root cause analysis and corrective actions
Quality Control Oversight
Monitor inspection and testing procedures are followed
Monitor product conformance to IPC and customer-specific standards
Documentation & Compliance
Maintain quality records in accordance with ISO 9001 and internal QMS protocols
Prepare and submit quality reports to customers and internal stakeholders
Process Improvement
Identify recurring quality issues and lead initiatives to improve manufacturing pro
Support implementation of Problem-Solving methodologies
Audit & Review
Participate in internal and external audits
Ensure readiness for customers and regulatory inspection
Training & Support
Provide guidance to production teams on quality standards and procedures
Assist in onboarding new staff with QA related training
Support new product introduction (NPI) with quality input and validation
Requirements
Degree in any Engineering discipline (Quality Engineering preferred) in a manufacturing environment
Min 2 years of experience in Quality Assurance activities/operational
Good communication, report writing and presentation skills
Good analytical skills with ability to work effectively
Independent, decisive and good at problem solving
Able to adapt in a fast-paced environment
Preferred with knowledge of PWB manufacturing processes
Proficiency in Microsoft Office
Electronics MFG Industry
Loyang Area
Interested candidates, please forward a detailed resume and via email to
Tempserv Pte Ltd
License No: 06C3745
Attention: Audris Teo / EA Personnel No: R
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