QA Manager

Responsibilities:

• Lead, monitor and supervise daily activities, work allocation, and task prioritization within Quality Management Local (QML) Department
• Provide resources for the overall management of QML Department (Customer Quality, Supplier Quality, Quality System, RoHS & Banned Substances)
• Plans and submits proposal for CAPEX & OPEX Yearly Budget
• Plan, recruit, lead and supervise Human Resource in QML Department
• Set key performance indicators (KPIs) and targets, and track progress towards achieving them
• Coordinate and execute the performance appraisal for the QML Department
• Identify and develop talent pool of staff
• Identify training and learning needs for the QML department and identify ISO training needs for the organization
• Develop systems, optimize work processes for operational excellence and drive its continuous improvement activities
• Responsible for the maintenance of Quality Modules in SAP
• Report corporate KPI reports (No. of claims, Sales Returns, etc)
• Review and approve specification / contract / quality agreement / quality manual of customers / suppliers
• Review and approve customer complaint 8D / CAR
• Review and approve Failure Mode Effect Analysis, Control Plan and Risk Assessment
• Review and approve non-conforming product disposal (Material Review Board, Engineering Waiver, Exceptional Approval Form, Return Material Authorization)
• Review and approve supplier qualifications, evaluations, scorecards
• Review monthly reports of QML team (Customer Quality, Supplier Quality, Quality System, Specification Review)
• Review and approve ISO program
• Review and approve internal audit plan
• Provide guidance and strategy on all audit preparations
• Moderate all audits (ISO audit, customer audit, supplier audit, internal audit)
• Moderate customer / supplier visit and meetings
• Conduct management review of production, quality, service performance
• Conduct Training for newcomers / organization
• Implement and upkeep Safety & 5S within the Quality Department
• Support/ Backup function to the peers and superior in his/ her absence
• Support any adhoc or special assignment by the Head of Department

Requirements:

• At least 7 years related experience in a similar capacity
• Diploma or Degree Holder in Material Engineering / Mechanical Engineering / Precision Engineering / Industrial Engineering / Chemical Engineering / Quality Management or equivalent engineering field
• Expert with MS Office (e.g. MS Excel, MS Word, Powerpoint Presentation)
• Expert on ISO Standards (e.g. ISO 9001, ISO and ISO Internal Auditing
• Expert with Statistical Techniques and QC Tools (e.g. Fishbone Diagram, Why-Why Analysis, 3D/8D)
• Analytical and Problem Solving Skills, Presentation Skills, Supervisory / Leadership Skills, Planning and Time Management Skills
• Good leadership skills and strong team player
• Strong communication, influencing and negotiation skills
• Responsible, patient, detailed and result-oriented
• Open to various tasks and responsibilities
• High adaptability and flexibility to organisational change
• Experience in mechanical, geometrical, chemical testing and/or Quality Assurance environment in metal fabrication, etching or tool & die industry is an advantage
• Knowledge on SAP/WFS is an advantage
• Knowledge on Lean 6-Sigma is an added advantage
• Knowledge on IMS-ConSense is an advantage
• Knowledge on ISO 50001 and ISO 45001 is an advantage