Quality Assurance Assistant Manager

Key Responsibilities

• Implement, monitor, and maintain quality assurance and food safety control processes in compliance with company standards and regulatory requirements.
  
  
• Establish, review, and update food safety and quality policies, manuals, standard operating procedures (SOPs), and related documentation.
  
  
• Investigate customer complaints related to product quality; identify root causes and recommend corrective actions.
  
  
• Evaluate food quality through regular sensory tests, focusing on texture, taste, nutritional value, safety, and overall product consistency.
  
  
• Support internal and external audits (e.g., HACCP/ SFA)
• Perform quality control inspections and audits at outlet locations; identify non-conformance and prepare detailed analysis reports with corrective action recommendations.
  
  
• Assist in new product development activities, including quality evaluation, process validation, and launch readiness.
  
  
• Perform other ad-hoc duties or projects as assigned by management.
  
  

Job Requirements

• Candidate must possess at least a Degree in Food Science/ Food Technology or equivalent
• Minimum 3–5 years of experience in Quality Assurance or R&D, preferably in the food industry.
  
  
• Effective communication and interpersonal skills to collaborate across departments.
  
  
• Strong knowledge of food safety standards and systems
• Good analytical and problem-solving skills
• Positive attitude and a team player