Responsibilities
Support the prompt delivery and implementation of strategic initiatives and BAU enhancements requested by the business.
Participate in discussions with the business in understanding the processes and document the rules and enhancements that are needed.
Collaborate with the business in providing comprehensive business requirements and ensure they meet the business needs, taking into consideration future needs and changing business needs.
Translate business requirements into complete test scenarios, conditions and expected results for user acceptance testing.
Accountable for the execution of user acceptance testing and ensure results are updated with proper documentation.
Track outstanding defects and work with IT teams in resolving the tickets promptly and within the agreed timeline.
Develop comprehensive SOPs or training guides for the enhancements.
Explain and train the users in the system enhancements.
Perform post deployment verification of the system when the project is implemented.
Who we are looking for
Competencies & Personal Traits
Independent, has initiative and is focused on delivery
Meticulous with good organization skills
Good verbal and written communication skills and good interpersonal skills
Able to work in a fast paced environment
Working Experience
2 years of working experience preferably in the insurance industry.
Fresh graduates are welcome to apply.
Prior testing experience will be an advantage.
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