Summary
Represent the quality function of technical support, in conjunction with other internal support groups, regarding issues affecting manufacturing.
Responsibilities
Developing and implementing SMT process improvements
Troubleshooting and resolving SMT process issues
Collaborating with cross‐functional teams to ensure product quality and reliability
Conducting process capability studies and statistical process control (SPC) analysis
Training and mentoring production staff on SMT processes and best practices
Strong understanding of electronic components and PCB assembly processes
Knowledge of SMT equipment, such as pick‐and‐place machines, reflow ovens, and inspection systems
Familiarity with industry standards and specifications, such as IPC and J‐STD
Proficiency in statistical analysis and problem‐solving techniques
Excellent communication and teamwork skills
Ability to work in a fast‐paced, dynamic environment
Develop and maintain QA plans and process routings, which reflect intended/actual activities.
Provide support for all quoting activities by participation in initial process design, development, and implementation phases.
Evaluate and support inspection processes via inspection aids and instruction guidelines.
Support all training programs by development and implementation of specialized training sessions for all applicable functions.
Conduct periodic review and maintenance of all documentation files; develop appropriate systems for document storage and access.
Review all supplier or customer discrepancies.
Coordinate and track the corrective/preventative action effort.
Provide trend analysis of defects occurring at the customer, supplier and internally.
Participate in the vendor survey activities as applicable.
Drive proactive participation with suppliers and (when possible) aid in their process improvement efforts.
Interface with all departments as applied to the Policies and Procedures with special regard to ISO, EN4600 and GMP documentation.
Monitor departmental activities and provide technical and logistical guidance/support for the quality engineering staff as applicable.
Interface and provide technical support on quality issues with the customer as needed.
Support and focus corrective action efforts and utilizing the SPC data and corrective action tracking package and create and implement any meetings, procedures, or team‐building concepts as necessary as part of the corrective/preventative effort.
Serve as liaison between Jabil Circuit and suppliers or customers on quality related issues.
Supplier Quality Engineer Responsibilities
Evaluate and select suppliers based on their ability to meet product and schedule requirements
Develop and implement supplier quality evaluation and control systems
Conduct supplier audits to drive process standardization, waste elimination, and continuous improvement
Monitor, communicate and improve key supply chain KPIs, including Supplier On Time Delivery, Defects Per Million Opportunities (DPMO) and Cost of Poor Quality (COPQ)
Work with internal and external stakeholders to resolve supplier quality issues
Collaborate with supplier representatives on quality problems, ensure corrective actions are implemented and contribute to supplier quality improvement programs
Manage and maintain supplier performance metrics, assessment, and certification programs
Train suppliers to execute specific quality system processes
Coordinate with engineering and procurement teams to ensure supplier compliance with contractual requirements
Qualifications
Bachelor's degree in Mechanical Engineering or a similar discipline
2 years related experience in SMT/PCBA Manufacturing or Supplier Quality
Knowledge in Product Quality / Process Quality / Customer Quality required
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