Job Scope
- Responsible for handling inbound calls and email requests for general enquiries within the hospital targeted service standard levels.
- Managing large amounts of inbound and outbound calls in a timely manner
- Following call center “scripts” when handling different topics
- Identifying customers’ needs, clarify information, research every issue and providing solutions
Requirements
- Minimum GCE O levels/N Levels/Diploma in any discipline
- Good communication and interpersonal skills
For interested candidates, please send your most recent and updated resume to
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