Reception & Operations Support Assistant

Job Description

Reception & General Affairs Support

• Perform reception duties including switchboard operation, handling customers' enquiries, and receiving/serving guests
• Coordinate courier services and manage outgoing mail
• Record and distribute incoming mail and courier items
• Handle SWIFT operations
• Collect Letters of Credit at the counter
• Maintain and control authorized signatures of correspondent banks/agents
• Coordinate the month-end customer account statements to be sent out
• Undertake official errands in the absence of office dispatch staff
• Provide administrative support to the General Affairs Department
• Perform any other work-related tasks as assigned by the Branch's Managers.
  
  
• Schedule the collection of documents for secured destruction and request collection boxes when necessary
• Record GST transactions and submit them to the Accounting/Reporting Department for quarterly GST claim

Reception & General Affairs Support

• Account Opening
• Time Deposit placements and withdrawals
• Inward and Outward remittances processing
• Verification of remittances instructions
• Following up on customer queries and investigations

Requirements

• Minimum Diploma holder required
• Entry-level candidates are welcome.
  
  Prior experience in reception, administrative support, or banking operations will be an advantage
• Ability to work independently and has a positive, service-oriented attitude
• Good team player with good communication and problem-solving skills
• Preferably can handle MS Office (especially Word, Excel, PowerPoint)