Position Summary
The Receptionist creates exceptional first impressions at Client's facility, welcoming employees and visitors while providing professional front-of-house services.
This role represents both JLL and Client, embodying the company's culture and values through every interaction.
The position ensures a welcoming, secure, and well-managed reception area while supporting overall workplace operations.
Key Responsibilities
• Welcome and greet all visitors, employees, and vendors in a professional, friendly manner
• Manage visitor registration process using visitor management systems, issuing badges and maintaining accurate logs
• Notify employees of visitor arrivals and coordinate escort arrangements when required
• Answer, screen, and direct incoming calls through the reception console or phone system
• Respond to basic inquiries regarding building services, amenities, and local information
• Support the coordination of meeting room bookings and conference services
• Receive and coordinate the distribution of deliveries, packages, and courier services
• Maintain a neat, organized, and professional reception area at all times
• Ensure reception area is fully stocked with necessary supplies and collateral materials
• Support workplace security protocols by monitoring visitor access and adherence to procedures
• Assist with basic office services tasks including mail distribution and supplies management
• Provide administrative support for workplace team as needed
• Coordinate with facilities staff regarding building issues or maintenance needs observed at reception
• Support special events and functions with registration and front-of-house assistance
• Maintain updated knowledge of emergency procedures and support evacuation protocols when necessary