Urgent! Refund / Claim Specialist (DSC/ET) Job Opening In Singapore, Singapore – Now Hiring ST ENGINEERING E-SERVICES PTE. LTD.
About ST Engineering
ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries.
The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments.
Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.
Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion.
These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.
About our Line of Business – eServ
Join us at eServ, where reliability, excellence, and ethical business practices converge to redefine Business Process Outsourcing (BPO) services.
As one of Singapore's premier home-grown BPO providers, we pride ourselves on our proven track record of financial strength, reliability, and ethical conduct.
We don't just offer typical BPO solutions; we are your strategic partner, committed to delivering exceptional value and bridging the gaps that hinder business growth.
Our wide range of services spans finance, payroll, HR, customer care, training and development, and advisory services, all designed to address the intricate challenges that businesses encounter in today's dynamic landscape.
Partner with us and experience a seamless journey towards operational excellence and sustainable growth.
Together, We Can Make A Significant Impact
You will be required to work in a team to process refunds collected from individuals and CPF Board.
At the same time, you will also facilitate to ensure that data interfaced from HR Information System to the Payroll System are accurate to ensure accurate and timely refund computation.
Where required, you will be required to provide feedback and highlight improvements to the systems to enhance operational effectiveness.
Be Part of Our Success
Process – Send about 300 monthly refund letters for an organisation, including but not limited to, submission of monthly CPF refunds, tracking and providing refund status, uploading of refund data into payment platform, providing payroll GL to the finance / payroll team for reconciliation and assigning offboarding cases to payroll teams to prep exit checklist.
Coordinate – Correspond with payroll teams to retrieve refund data and inputs necessary to upload into Payment Platform.
Investigate – Report data inaccuracies in payroll systems and report to managers and clients for advice.
Highlight and recommend improvements and solutions to enhance operational efficiency and effectiveness.
Audit – Maintain a secured archival of refund files to support annual and ad-hoc audit exercises.
Communicate – Provide clear and concise responses to any queries raised through email by employees and/or clients in a professional manner to achieve positive customer experience.
Qualities We Value
Minimum GCE 'O' Levels, 'A' Levels or Diploma
Proficient in Microsoft Excel
Individuals with customer-facing experience will be preferred
Excellent numeracy, communication and interpersonal skills
Strong analytical skills
Meticulous and have a keen eye for details with an inquiring mind.
Able to work in a dynamic and fast-paced environment
Our Commitment That Goes Beyond the Norm
§ An environment where you will be working on cutting-edge technologies and architectures.
§ Safe space where diverse perspectives are valued, and everyone's unique contributions are celebrated.
§ Meaningful work and projects that make a difference in people's lives.
§ A fun, passionate and collaborative workplace.
§ Competitive remuneration and comprehensive benefits.
✨ Smart • Intelligent • Private • Secure
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Unlock Your Refund Claim Potential: Insight & Career Growth Guide
Real-time Refund Claim Jobs Trends in Singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Refund Claim in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 41 jobs in Singapore and 37 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Refund Claim roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! ST ENGINEERING E-SERVICES PTE. LTD. is currently hiring and seeking a Refund / Claim Specialist (DSC/ET) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Refund / Claim Specialist (DSC/ET) Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ST ENGINEERING E-SERVICES PTE. LTD. adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Refund / Claim Specialist (DSC/ET) Jobs Singapore varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Refund / Claim Specialist (DSC/ET) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Refund / Claim Specialist (DSC/ET) interview at ST ENGINEERING E-SERVICES PTE. LTD., research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the ST ENGINEERING E-SERVICES PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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