Job description
· Remote position
· Salary range: up to $92,000 pa
· Must be familiar with Regional HR Services
Job Responsibilities:
· Build, maintain, and execute and Account Strategy covering customer satisfaction and business growth objectives for each account.
· Maintain an accurate forecast for incoming and outgoing revenues within your book of business.
· Document all customer interactions and activities in Salesforce and internal applications where applicable, as well as opportunities and risks.
· Develop second-tier clients into key accounts.
· Monitor and be aware of competitors' product and service strategies.
· Serve as the primary point of contact for all strategic matters related to assigned global and regional accounts.
· Coordinate and align with internal stakeholders across regions (APAC primarily, with occasional collaboration across EMEA, US, and LATAM).
· Navigate and manage complex client structures, including global escalation paths and issue resolution frameworks.
· Lead regular account reviews, ensuring service delivery meets contractual expectations and performance metrics.
· Collaborate with internal teams (Operations, Compliance, Product, Finance, and Sales) to ensure a unified approach to client management and solutions delivery.
· Proactively identify opportunities for account expansion and service optimization.
· Present confidently to senior and C-level stakeholders across various regions and cultures.
Job Requirements:
· Preferably 2+ years of experience in account management or client success roles
· Minimum of 5 years working experience
· Bachelor's degree in Business or equivalent
· Proven experience working within or managing accounts for multinational corporations (MNCs).
· Strong understanding of MNC structures, communication protocols, and escalation matrices.
· Exceptional interpersonal and communication skills, with experience engaging and influencing C-level executives across countries and cultures.
· High degree of problem-solving ability and strategic thinking.
· Comfortable managing priorities across APAC, and occasionally engaging with stakeholders from EMEA, US, and LATAM.
· Preferably has prior regional exposure; if not, must be willing and comfortable collaborating with diverse internal and external stakeholders across regions (APAC primarily, with occasional collaboration across EMEA, US, and LATAM).
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
Alternatively, you may wish to email your resume in a detailed Word format to
We regret that only shortlisted candidates will be notified
People Profilers Pte Ltd, 20 Cecil Street, #08-09 PLUS Building, Singapore
Tel:
Consultant in charge: So Boon Shyen, Debbie
EA Licence Number: 02C4944
Registration Number: R
Required Skill Profession
Other General
Expertini
Singapore Jobs Expertini
