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Regional Key Account Manager Job Opening In Singapore, Singapore – Now Hiring Hatch Asia


Job description

The Challenges

  • Acts as the primary contact for multi-Geo and/or multi-product customers.

  • Maintain day-to-day interaction with customers to ensure operational execution of customer requirements to resolve customer issues, identify ways to improve service and add value to the relationship.

  • Carry out successful basic customer onboarding and implement the engagement processes with respective stakeholders.

  • Champion and represent the customers business requirements in the organization.

  • Improve the service to the customer and profitability to the organization.

  • Ensure that company’s performance to the customer is within agreed performance and costs levels.

  • Act as liaison between the customer and the various company’s SAO division.
  • Sales and account management for existing customers

  • Lead sales activities in SAO in accordance with global or regional guidelines and manage the activities of sales teams in each country.

  • Investigate and explain the organizational roles and functions of Company in each country within the SAO by account.


  • Formulate sales activities and strategies with action plans from a global perspective and cooperate with relevant divisions outside of SAO.


  • This must include investigation and identification of customers decision maker in each business segment such as FWDG and DC operations.

  • Discover, through investigation and analysis, the potential of each new businesses for accounts worked on.

    To develop, list, create sales plans and execute them for each target account.

  • For sales in each country, propose appropriate strategies and solutions to each customer.

    Monitor and track the actions of the pipeline that will be maintained in each country.

  • Focus on selling to the regional control department and Japanese customers in sales activities.

  • Manage accounts at global (regional) companies, provide customer support, and coordinate for global requests.

  • Handle existing customer inquiries, RFQs, address quality issues, and analyze and report on improvements.

  • Build and maintain relationships with customers and take lead in addressing quality issues with the countries.

  • Conduct marketing activities and improvement plans for each country, for both internal and external requests.

  • Establish, develop and maintain good relationships with customers through all sales activities.
  • Approach to new customers and market research

  • The job involves more than just existing accounts; it also requires researching and developing relationships with new target companies.

  • Marketing in each country within the region is done through sales activities.

    To collect information from various sources, internally and externally, to analyze distribution potential and trends in each country, including desktop research.

  • Coordinate and support with regional operating companies and internal divisions outside of SAO to build sales processes that are customized for each customer’s organizational structure.

  • Regularly lead and join sales meetings in each country, create strategies and tactics for sales, oversee progress, and summarize and report the situation.

  • Lead sales processes, including lateral development of success stories.

    Lead countries by preparing and updating sales materials.

  • Manage and finalize contract documents with new business partners.
  • Other activities marketing, product planning, etc.

  • Reporting own sales activities to the CRM system, and motivate countries to regularly update the CRM system additionally.

  • Create sales activity and revenue reports for sales management independently of CRM input, such as during visits by upper management to customers.

  • Work closely with the business divisions of air, ocean, truck, and warehouse to grasp market conditions and trends, and share this information internally and externally.

  • Assist marketing through hosting events, attending meetings, promoting sales for brand recognition, and supporting campaigns.

    Contribute to sales promotion by actively participating in webinars, exhibitions, etc.

  • Plan and develop schemes that offer new products and new value.

  • What It Takes

  • Bachelors Degree

  • Minimum 10 years experience in freight forwarding / multimodal sales or account management.

  • Experience in regional or global sales and promotion.

  • Experience in dealing with global accounts and the ability to build relationships with key opinion leaders and procurement and quality personnel in the region.

  • Strong negotiation and sales skills with ability to provide education and training in sales and cargo handling.

  • Ability to communicate in Japanese language with Japanese account clients and Japan Headquarters.

  • Places importance on goals and proactive in achieving them.

  • Good time management skills, able to meet deadlines and work under pressure.

  • Flexible and able to adapt to changing priorities.

  • Strong organizational and process skills.

  • Strategic planning and business development skills.

  • Has autonomy, teamwork and can maintain a mindset that makes working as part of a team enjoyable.

  • Good interpersonal and communication skills.
  • Required Skill Profession

    Advertising, Marketing, Promotions, Public Relations, And Sales Managers


    • Job Details

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    Unlock Your Regional Key Potential: Insight & Career Growth Guide


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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Hatch Asia adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Singapore laws and regulations

    What Is the Average Salary Range for Regional Key Account Manager Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Regional Key Account Manager?

    Key qualifications for Regional Key Account Manager typically include Advertising, Marketing, Promotions, Public Relations, And Sales Managers and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Regional Key Account Manager Job Success

    Hatch Asia interview tips for Regional Key Account Manager

    Here are some tips to help you prepare for and ace your Regional Key Account Manager job interview:

    Before the Interview:

    Research: Learn about the Hatch Asia's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

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    Final Thought:

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    By following these tips, you can increase your chances of making a positive impression and landing the job!

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