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Urgent! Reservations Executive Job Opening In Singapore, Singapore – Now Hiring MERCURE SINGAPORE BUGIS

Reservations Executive



Job description

Roles & Responsibilities

Duties and Responsibilities

  • Reporting directly to the Assistant Reservations Manager, the Reservations Executive is directly responsible for handling telephone enquiries, accepting reservations, and inputting the information into the computer system.

  • Work closely with all Front Office and Sales colleagues, providing lead advice and constant feedback concerning both enquiries and firm reservations.

  • Assists in maximizing the hotel's occupancy potential, whilst protecting the hotel's business mix.

  • Maintain a professional yet friendly business manner in all guest and client interactions, both personally and in correspondence and on the telephone.

  • Guide and train the Reservations Agent.

Requirements

  • Secondary education
  • A positive and keen to learn attitude
  • Passion to deliver exceptional levels of guest services
  • Able to multi-task and detail oriented
  • Good interpersonal and communications skills
  • Able to work shift, weekends and public holidays
  • Competent in MS Office applications.

  • Knowledge of Opera system will be added advantage.

Interested applicants, please email to

Tell employers what skills you have
Work Autonomously
Front Office
Analytical Capability
Able To Multitask
Actuarial
Reserves
Secondary Education
Quality Assurance
Hospitality Industry
Market Analysis
Research and Development
Compass
MS Office
Portfolio Management
Opera
Fixed Income


Required Skill Profession

Other General



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