Responsibilities:
- Train and develop the Housekeeping team in proper procedures and appropriate performance of duties to ensure smooth running of the residences.
- Write and review household manuals/SOPs for owner’s approval and monitor the committed and effective implementation by all team members.
- Sourcing, recruiting, and selecting of suitable housekeeping team.
- Monitor staff working schedules to ensure adequate manning, supplies, and equipment for household duties.
- Frequently interact with owners to maintain direct communication and compliance with their needs.
Culinary/Meal-Planning:
- Train and develop the Culinary team in proper procedures and appropriate performance of duties.
- Review menus or recipes for owner’s approval.
- Sourcing, recruiting, and selecting of suitable culinary team.
- Monitor staff working schedules to ensure adequate manning, supplies, and equipment for household duties.
- Frequently interact with owners to maintain direct communication and compliance with their needs.
Private Collections:
Assist in maintenance of private collections such as artworks and jewelry, including records updating.
Schedule and monitor routine maintenance works/inspections from landscapers, cleaning services, etc.
Events/Activities Planning & Execution:
Responsible for coordination of external services to ensure planned events/activities are executed according to plans.
This includes appropriate setting up of house decoration & ambience such as floral arrangements, door gifts, and wines (as and when required).
Job Requirements:
- Minimum 8 years’ experience.
- Vendor and project management skills.
- Proficient in MS Office applications.
- Pleasant personality with excellent interpersonal skills and a strong team player.
- Experience in delivering a discreet, confidential, and unobtrusive service while maintaining the fine etiquettes to represent the household.
- Ability to anticipate others’ wishes and adapt accordingly.
- An eye for detail with a keen interest in antiques, fine wine, and flower arrangement.
- Self-demand for high standards.
Seniority Level:
Mid-Senior level
Employment Type:
Full-time
Job Function:
Customer Service
Industries:
Hospitality, Airlines and Aviation, and Food and Beverage Services
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