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Urgent! Retail Associate – Steve Madden Job Opening In singapore, Singapore – Now Hiring Valiram Group

Retail Associate – Steve Madden



Job description

POSITION SUMMARY

  • To create and maintain a long-term relationship with the customers in order to achieve sales goals

  • Represent the Brand in a positive manner while ensuring recurring business

  • Responsible for assisting customers with choices, assist and provide information about the product in question

  • Foster a positive, engaging and ethical working environment
  • KEY AREAS OF RESPONSIBILITIES


    Drive the Sales

  • Work to hit individual sales and other store target

  • Execute sales strategies and action plans implemented by the Managers

  • Maintain a tight control on discounting and giveaways/ discontinued products

  • Ensure all monies and sales transactions are accordance to the operation procedures
  • Achieve High Service Standards.

  • Keep abreast of product knowledge, sales & customer service whilst providing excellent

  • WOW service experience to customers

  • Maintaining and upholding the company’s image as a prestigious and luxurious brand at all times

  • Responsible to collect Customer Registration Card as per store target

  • Work with the Manager to best handle customer complaints

  • To comply with Brand standards, company SOP and the Code of Business Conduct
  • Maintain Best Retail Standards

  • Perform store opening and closing procedures and to ensure the process is in compliance with company SOPs

  • Ensure proper care of stocks, fixtures and furniture within the store, and kept neatly and tidy at all times

  • Ensure visual merchandising are implemented efficiently

  • Be vigilant and practice regular checks on staff movements during operating hours
  • Inventory Integrity

  • Working together with Managers and floor to manage inventory and minimize stock losses

  • Conduct daily, monthly stock count for store

  • Resolve discrepancies within 2-3 days and report all findings to Manager

  • Monitor and coordinate receiving of merchandise and price tagging according to operation procedures

  • Qualitative security measures to prevent theft and pilferage
  • Reporting

  • Updating customer database on frequent basis

  • Responsible for all stock control documentation.

    Ensure timely and accurate submission

  • To support Managers in collating data for all reports pertaining to sales, customer service, accounts, logistics in a timely manner

  • Any Ad Hoc reporting as required by the Managers
  • Personal Development

  • To have and maintain at all times competent product knowledge

  • Complete E-Learning Modules on timely manner

  • Required Skill Profession

    Retail Sales Workers



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      Unlock Your Retail Associate Potential: Insight & Career Growth Guide


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    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Valiram Group adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying Singapore laws and regulations
    • What Is the Average Salary Range for Retail Associate – Steve Madden Positions?

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    • Interview Tips for Retail Associate – Steve Madden Job Success
      Valiram Group interview tips for Retail Associate – Steve Madden

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      Before the Interview:
      • Research: Learn about the Valiram Group's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
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      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
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      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

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