Retail Associate | Up to 3.5K | 5 days

Job Description

• Provide memorable luxury in-store customer service experience.
  
  
• Attract new customers and develop a customer database.
  
  
• Consults with customers to discover their needs by exploring customer preferences.
  
  
• Create opportunities for customers to experience multiple brands, products through demonstrating relevant yet personalized mix and match options.
  
  
• Anticipate and observe customers expressed and unexpressed needs and wants and responds
• appropriately to exceed customer expectations
• Resolve customer issues or complaints with empathy, while adhering to customer service policies such as alteration, damage, and repair, global return policies, etc.
  
  
• Drive and perform onsite audits of store physical inventories
• Actively communicate customer, product and other store information within the store team to ensure customer and business needs are met.
  
  
• Adhere to store operations and time and attendance policies and standards.
  
  

Job Requirements

• Possess professional education certification in any field
• Minimum 1 year of working experience in the retail/fashion role
• Excellent communication skills, independent and a team player
• Comfortable with retail hours