Responsibilities:
To manage the day to day running of the shop with the aim of achieving optimum profit by maximizing sales and controlling direct shop expenses.
To report to the Area Manager regarding all shop and staff concerns.
To manage all aspects of stock preparation, ensuring that the shop is sufficiently stocked.
To demonstrate excellent customer service and promote good practices within the shop.
To meet required performance standards and targets.
To motivate and support shop staff.
Responsible for cash handling, banking and associated administration procedures, ensuring that all cash register operations are carried out in accordance with the company policies and procedures.
To comply with the company's policies and procedures, particularly in relation to shop security, health and safety regulations and the processing of administration requirements.
To ensure that the confidentiality is maintained at all times.
To conduct performance development reviews and staff appraisals ensuring the Area Manager is advised of any identified training needs.
To plan staff hours and schedule off days, annual leave and replacement off days.
To ensure orders via online platforms such as Foodpanda etc., are executed in a timely manner.
Key holder of shop.
Ad hoc duties as required.
Requirements:
Ability to work in a fast-paced environment.
Ability to multitask.
6 day work week.
Required to work on weekends.