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Urgent! Retail Manager Job Opening In Singapore, Singapore – Now Hiring Singtel Group

Retail Manager



Job description

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An empowering career at Singtel begins with a Hello.

Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel.

Every hello at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights.

So, when you say hello to us, you are really empowered to say...“Hello BIG Possibilities”.


Make an Impact by
Front-End Operations
Ensure all store fixtures and equipment are in working condition; coordinate repairs and installations as needed.


Maintain a clean, pleasant, and customer-ready store environment.


Back-End Operations
Oversee inventory accounting and ensure proper control of all Sales and Non-Sales inventories.


Plan staff rosters based on projected peak and non-peak periods to ensure adequate floor coverage.


Monitor and report daily sales performance; provide insights to improve processes, customer experience, and promotions.


Implement and manage in-store sales incentive programs, including communication, tracking, and distribution.


Coach individuals and teams to improve sales and customer engagement.


Ensure all staff are trained and competent in products, services, processes, and service standards through regular briefings and updates.


Serve as a Technical Expert: deliver product demonstrations, attend product trainings, train staff, develop sales scripts, and handle advanced customer queries.


Actively engage with customers to discover needs, address queries, and manage waiting time.


Customer Experience (CE)
Maintain high standards of customer experience and regularly review performance with staff.


Manage customer escalations, resolve issues, and perform service recovery in line with company guidelines.


Investigate customer experience cases by reviewing incidents and reporting findings.


Implement customer experience improvement initiatives from relevant teams.


Leadership
Lead by example, embodying company values and expected behaviors.


Mentor and coach staff to maintain motivation and performance.


Foster teamwork among frontline staff and retail managers.


Other Responsibilities
Rotate through different functions, including retail, event sales, and social media platforms.


Plan and execute social media-based selling strategies, including live selling and video content creation
Skills for Success
5–10 years of retail sales experience in physical stores
Intermediate-level sales team management and organisational skills
Intermediate-level merchandising and visual presentation skills
Possesses good business acumen
Basic-level financial management, inventory management, data analysis and reporting skills
Excellent customer service and problem-solving skills
Good mentoring, leadership, and communication skills
Rewards that Go Beyond
Full suite of health and wellness benefits
Ongoing training and development programs
Internal mobility opportunities
Are you ready to say hello to BIG Possibilities?
Take the leap with Singtel to unlock new opportunities and accelerate your growth.

Apply now and start your empowering career!
We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.


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    Unlock Your Retail Manager Potential: Insight & Career Growth Guide


  • Real-time Retail Manager Jobs Trends in Singapore, Singapore (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Retail Manager in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 42680 jobs in Singapore and 37794 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Retail Manager roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Retail Manager Job?

    Great news! is currently hiring and seeking a Retail Manager to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Singtel Group adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
  • What Is the Average Salary Range for Retail Manager Positions?

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  • What Are the Key Qualifications for Retail Manager?

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  • Interview Tips for Retail Manager Job Success
    Singtel Group interview tips for Retail Manager

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the Singtel Group's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
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    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Retail Manager interview at Singtel Group, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Singtel Group's products or services and be prepared to discuss how you can contribute to their success.

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