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Urgent! Retail Operation Executive Job Opening In Singapore, Singapore – Now Hiring A. Lange und Söhne

Retail Operation Executive



Job description

KEY RESPONSIBILITIES

  • Supply Chain /Logistics
  • Responsible for inventory control and follow up on shipments, transfers and consignments

  • Create purchase orders.

  • Coordinate shipments.

    Collaborate with the Central Sales Operations Coordinator in Geneva and HQ.

  • Escalate delays.

  • Warehouse coordination.

    Ensure smooth product allocation flow.
  • Stock Management
  • Monitor stock, sales, back orders and deposit lists.

  • Replenish and order model stock, accessories & POS materials.

  • Collect special order requests from the boutiques and collaborate with the HQ Operations and execute.


  • Accurate fulfillment of the “defect watch report” and tracking of the defective watches.
  • Allocation Distribution
  • Allocate products according to back orders, clients and sales targets.

  • Coordinate high-end, limited timepiece movements.

    Execute the limitation timepieces allocation precisely.
  • Sales Operations & Administration
  • Review rosters, leave & overtime records.

  • Ensure compliance and audit in collaboration with office.
  • Verify and follow up of customer payments and VAT-off sales.

  • Handle store vendor management and payment.
  • Manage store petty cash and T&E spending with Boutique Manager.

  • Manage after sale service from reception, tracking to delivery, handle customer enquiries.

  • Ordering store supply and stationery.
  • Sales Support
  • Support client-facing team with completing back-office tasks during and after selling ceremonies, tasks where client-facing team must leave the client alone if they conduct.

  • Conduct selling ceremonies when all the client-facing team members are occupied with clients, until someone becomes free.


  • Take shifts on weekends and public holidays and cover other retail operations team member in case of sickness, holidays.

  • Planning & Analysis
  • Monitor weekly & monthly forecast

  • Maintain and ensure daily clientele book quality

  • Support monthly store meeting and report

  • Consolidate monthly commission report

  • Consolidate staff KPIs and incentive results
  • Marketing Activation
  • Maintain event client list by collaborating with office team

  • Ensure product availability for events, campaigns, launch plans, client trips, displays and boutique action plans.

  • Oversee product consignments and carnet management.
  • Ensure client information registration accuracy after event
  • Ensure timely and accurate report on leads / sales after events
  • Order and track customer gift
  • JOB REQUIREMENTS

  • Diploma or Degree in Business Administration, Retail Management, or a related field.

  • 1-2 years of experience in a similar role, preferably in luxury retail or boutique operations.


  • With prior sales experience is a plus.


  • Language proficiency: English & another language.

  • Familiarity with inventory management systems and customer relationship management (CRM) software.

  • Excellent organizational and multitasking abilities.

  • Proficiency in MS Office (Word, Excel, PowerPoint) and retail software.

  • Strong attention to detail and problem-solving skills.

  • Exceptional communication and interpersonal skills.

  • Required Skill Profession

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      Unlock Your Retail Operation Potential: Insight & Career Growth Guide


    • Real-time Retail Operation Jobs Trends in Singapore, Singapore (Graphical Representation)

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      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying Singapore laws and regulations
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      A. Lange und Söhne interview tips for Retail Operation Executive

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