RecruitFirst is hiring We are looking for passionate and energetic talents as an Operations Executive to join my client for in the Luxury Retail Industry
Job Description
- Support on the monitoring and analysing of key performance indicators to identify areas for improvement
- Prepare regular reports on KPIs and provide insights from the data for strategic decisions making
- Share best practices with a regular communication to all Retail stores + Retail Partners
- Assist the manager on developing access and understanding of KPIs and reporting across the teams to support the BMs on analytical data for planning
- Share existing performance tracking data and tools, and improve/develop new ones where needed
- Coordinate with BMs on their action plans and track progress
- Build ad hoc strategic reports for management, i.e. tracking retail staff performance in Retail Team
- Maintain updated information of the network details, operational hours, headcount
- Support the induction check list roll out for new joiners, and ensure handover list for any leavers
- Work closely with commercial and boutique team to ensure the overall store budget (clienteling, gifting, etc) is tracked
- Support the implementation and follow up of all retail operations projects and tools
- Ensure consistency for roll out of all retail / brand tools (e.g. name cards, uniforms)
- Ensure objectives are 100% met together with Commercial Team and followed up with local commercial teams
- Process stock requests and replenishment to Boutique
- Generate monthly reports on regional performance (model stock, auto-replenishment, booster ordering, inventory, SOSI etc)
- Assist in preparation for business review, market visits and events
Requirements
- Bachelor's degree in business, retail management or equivalent
- Minimum 3 years' experience in a similar role
- Ability to evaluate sales trends and clients' behaviour to optimise store layouts and displays.
- Proficiency in Microsoft Office (Execl, Powerpoint)
- SAP experience will be ad added advantage
To apply, kindly send in your updated resume to
We regret that only shortlisted candidates will be notified
Koh Jia Xin (R
RecruitFirst Pte Ltd (EA13C6342)