Job Description and Requirements
We are looking for a fun, motivated, and driven team player to join our Retail & Community team for a 6 month internship at our flagship store in Singapore.
We offer attractive salary packages, benefits and career growth potential.
The current position offered will be Retail & Operations Intern or such other post as determined by the Employer, its holding company or its associate or subsidiary companies (together called the Group).
Roles & Responsibilities
Retail
- Executing daily store operations ie.
opening, closing, inventory management, replenishments, customer service, cashiering, sales reporting, visual merchandising, store cleanliness, receiving goods and deliveries - Assisting in the setup and rollout of new stores locally
- Achieving or exceeding sales and customer growth targets
- Ensuring excellent in-store customer service and experience
- Assisting in the execution of all in-store activities required by the Group
- Reporting on daily/weekly/monthly sales performance
- Contributing regularly at internal meeting with team members to optimise store performance, improve workflow and productivity
Customer Service
- Handling daily customer queries with prompt and appropriate solutions and escalating concerns to relevant departments
- Inspecting return items and processing store credits
- Troubleshooting problems and developing innovative solutions
- Ensuring excellent customer experience online and offline
Skills & Requirements
- Currently pursuing a diploma or degree in retail/fashion management, E-commerce or business
- Commitment period of at least 6 months (January to June 2025) for a full-time internship
- Honest, hardworking, responsible, pro-active and a strong team player
- Strong interest in fashion and a customer-facing role
- Love for Our Second Nature is an added bonus
Please apply by submitting your CV to
Job Types: Full-time, Internship
Pay: $ $1,200.00 per month
Benefits:
- Employee discount
- Professional development
- Promotion to permanent employee
Work Location: In person