Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Retail Operations Manager.
Singapore Jobs Expertini

Urgent! Retail Operations Manager Job Opening In Singapore, Singapore – Now Hiring CATSMART SUPPLY AND DISTRIBUTION PTE. LTD.

Retail Operations Manager



Job description

We are currently looking for a Retail Operations Manager to join the team.

You will be driving and monitoring the key retail strategies and initiatives, working in close partnership with key stakeholders.

You will also be key in supporting the stores in achieving operational excellence and the overall delivery of exceptional customer experience in all our stores.

Operations:

  • Oversee entire retail operations including sales, manpower, inventory, store planning and maintenance and monthly reporting of sales achievement.

  • Streamline the operations processes and improve efficiency and customer service standards.

  • Ensure the company's policies and standards are communicated and implemented.

  • Work alongside our team members in-stores frequently to assist and to drive sales and improve operations
  • Responsible for the setting up of new stores, installations and openings (which include planning products display, visual merchandising, product mix etc).

  • Investigate any inventory discrepancies and reconcile all inventory reports and highlight all issues for management
  • Ensure that the stock level at all locations is within the acceptable thresholds and work closely with the outlet supervisors and buying team on stock management.

Team Management:

  • Planning of roster and ensuring all outlets are adequately staffed on a daily basis
  • Drive, inspire, motivate the team to achieve the company's objectives by meeting sales target with an outstanding customer service and excellent operations management.

  • Work with the team on personal development and onboarding training
  • Provide consistent and effective feedback and performance counselling to coach each team member, ensuring that each team member grows professionally and develops outstanding sales and customer service to meet their personal sales target.

  • Provide leadership across all our locations and improve team spirit.

Sales:

  • Analyse sales reports of each location, indicating key issues, making development plans and taking actions when sales targets are not met.

  • Analyse customers' demographics and purchasing behaviours, working closely with the retail team, to improve our in-store products mix through consolidations, redistributions, and allocation of stocks.

Customer Service:

  • Meet and interact with customers with enthusiasm and a positive attitude while adhering to company policies and procedures.

  • Offer exemplary product knowledge to assist customers with their buying decisions.

  • Develop customer service SOP and monitor compliance with a view of preventing and minimising customer complaints and better service recovery.

  • Facilitate training to retail staff to ensure outstanding customer service standards
  • Manage and coach the team on ways to handle customers' enquiries/feedback/complaints in a professional manner according to the brand's service standards and expectations.

The ideal candidate must have strong leadership skills and need to be able to effectively communicate with all levels of employees—from entry-level workers to senior management—in order to ensure that everyone is on the same page when it comes to executing business goals.


Required Skill Profession

Other General



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Retail Operations Potential: Insight & Career Growth Guide


  • Real-time Retail Operations Jobs Trends in Singapore, Singapore (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Retail Operations in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 13849 jobs in Singapore and 12454 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Retail Operations roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Retail Operations Manager Job?

    Great news! is currently hiring and seeking a Retail Operations Manager to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at CATSMART SUPPLY AND DISTRIBUTION PTE. LTD. adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
  • What Is the Average Salary Range for Retail Operations Manager Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Retail Operations Manager?

    Key qualifications for Retail Operations Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Retail Operations Manager?

    To improve your chances of getting hired for Retail Operations Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Retail Operations Manager Job Success
    CATSMART SUPPLY AND DISTRIBUTION PTE. LTD. interview tips for Retail Operations Manager

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the CATSMART SUPPLY AND DISTRIBUTION PTE. LTD.'s mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Retail Operations Manager interview at CATSMART SUPPLY AND DISTRIBUTION PTE. LTD., research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the CATSMART SUPPLY AND DISTRIBUTION PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Retail Operations Manager Positions

    Setting up job alerts for Retail Operations Manager is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!