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Urgent! Retail Ops Manager Job Opening In Pasir Panjang – Now Hiring THE SWATCH GROUP S.E.A. (S) PTE LTD
Retail Operations Manager
Reporting to the Brand Manager, with a dotted line to the global Head of Retail, the Retail Operations Manager is responsible for leading the performance of retail division including sales productivity, stock, client experience, client relationship management, customer service, staff training and development.
Oversee and drive the successful implementation of the retail strategy in all distribution channels.
Deliver the highest level of customer service to clients.
Drive business growth, implement strategies and to achieve the commercial objectives.
Key Responsibilities
Sales Management and Business Development
o Regularly provide market information, analyze business trends, results, strategic advices and propose short, mid and long term plan.
o Propose annual and monthly sales targets for each boutique in line with Brand strategy; monitor performance and ensure achievement
o Propose and lead boutique openings/closings/relocations/renovation projects
o CRM: monitor the quality and size of the database; propose and execute actions for increasing traffic, conversion, retention, VIP retention and development
o Propose exhibitions and boutique animations; ensure positive sales results
Boutique Operations
o Guarantee the proper maintenance of the boutiques: cleanliness, correct visual displays and respect of VM guidelines
o Ensure that each boutique has the appropriate model stock, and timely replenishment
o Ensure that all operating and security guidelines are understood and respected
o Ensure proper staff grooming, availability of necessary sales tools & boutique equipment
o Assure the security and proper maintenance of stock timepieces
Team Leadership
o Recruit, train, coach, and motivate the Boutique Managers and team members
o Coach boutique managers/ In-charges and conduct regular meetings.
Conduct regular evaluation including yearly evaluation.
Ensure the development of key roles in each boutique (ABM, Supervisor, and/or Senior Sales)
o Integration and training: coordinate and propose training needs.
Ensure Boutique staff's training needs are met; detailed product information and necessary knowledge are up to date.
o Implement Brand commission scheme; propose improvements as needed
Others
o Build good rapport with existing & potential landlords to be constantly updated with the market practice & promotional activities.
Work together with the BM for best possible negotiation.
o Responsible for projects like renovation, repairs & coordinate retail new store openings with BM and Marcom personnel.
o Supervise and ensure that all safety and security guidelines & requirements are observed at all times
Preferred Profile
Minimum 10 years of relevant experience in Luxury retail or related industries
Previous experience managing multiple boutiques
Previous sales experience in a luxury Retail boutique with team management
Collaborative approach with the ability to foster teamwork and a can do attitude
Exceptional communications skills with ability to lead and influence internal and external stakeholders successfully drive peers to meet business objectives
Excellent presentation and communication skills with strong business acumen.
Comfortable using all MS Office tools
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Unlock Your Retail Ops Potential: Insight & Career Growth Guide
Real-time Retail Ops Jobs Trends in Pasir Panjang, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Retail Ops in Pasir Panjang, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 3631 jobs in Singapore and 5 jobs in Pasir Panjang. This comprehensive analysis highlights market share and opportunities for professionals in Retail Ops roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! THE SWATCH GROUP S.E.A. (S) PTE LTD is currently hiring and seeking a Retail Ops Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Retail Ops Manager Jobs Pasir Panjang.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at THE SWATCH GROUP S.E.A. (S) PTE LTD adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Retail Ops Manager Jobs Singapore varies, but the pay scale is rated "Standard" in Pasir Panjang. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Retail Ops Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Retail Ops Manager interview at THE SWATCH GROUP S.E.A. (S) PTE LTD, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the THE SWATCH GROUP S.E.A. (S) PTE LTD's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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