Job Overview
Company
XCELLINK PTE. LTD.
Category
Software Development
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Job Description
Responsibilities
- Serve in different capacities as business process analyst, RPA developer, support and course trainer as assigned.
- Collaborate with customers to extract and define use cases in their existing IT and business operations, including process optimization, redesign and/or re-engineering.
- Gather business requirements, design, develop, test, deploy and document the automation workflows based on Blue Prism Process and Object Template.
- Create, develop and/or review business requirements documents (BRD), and solution design documents (SDD).
- Deliver process automations in onsite and remote client engagements to drive successful adoption.
- Embrace the RPA implementation best practices.
Implement and configure programs, scripts and objects that are efficient, well structured, reusable, maintainable and easy to understand.
- Create and document test procedures, scenarios and cases for the pre-UAT and UAT phases.
- Test packages in the environment it will be hosted in or supported deployment environments, with responsibility for overall testing cycle.
- Maintain RPA and monitor the successful execution of automation process.
- Provide L1 – L3 support to the existing automations/processes, review and improve documentation, and implement the change request according to the priority of incident and request.
- Analyse and/or determine root cause of incident, and problem-solve issues that arise in day to day running of robotic processes and provide timely responses and solutions within specified Service Level Agreements (SLA) parameters with business.
Qualifications
- Requirements:
- Degree in in Computer Science or related discipline.
- Possess 3 to 6 years of hands-on RPA experience, including 2-3 years in Blue Prism (previously or current).
Proven experience on developing automation solutions using Blue Prism.
- Advanced skills in understanding, analysing, designing, developing, implementing and maintaining application code in a variety of contexts.
- Ability to understand, analyse complex requirements and define technical and functional advanced solutions.
- Knowledge and experience in integrating different applications using web services/ Rest API, etc., as well as of RDBMS and open-source DB.
- Process minded with good presentation, communication and articulation skills.
- Strong experience in software delivery lifecycle using Waterfall and/or AGILE methodology.
- Prior hands-on experience in Terminal session RPA (Blue Prism, UiPath, Automation Anywhere) with terminals like AS400/VT, TN3270, TN5250/VT, Mainframe etc.
- Work well within a multi-disciplinary culturally diverse teams and inclusive environments, but also independently.
- Disciplined and able to meet agreed deadlines with demonstrable productivity.
- Strong interpersonal, verbal and written communication skills.
- Willing and able to travel domestically, regionally and internationally.
- Written and spoken fluency in English and Bahasa Melayu to liaise with Bahasa Melayu speaking clients/stakeholders.
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