Job Description
- Engage and collaborate with business process owners to learn and understand their business processes.
- Identify and propose functional areas/ business processes for redesign.
- Streamline and automate existing processes through process redesign and use of appropriate automation tools such as RPA or macros.
- Ensure redesigned processes comply with standing guidelines.
- Create detailed technical documentation and user training manual for all bot developments.
- Perform testing of automated processes including UAT support.
- - Deploy and implement bots into the production environment and provide ongoing monitoring, troubleshooting and maintenance.
- Monitor bot performance, provide maintenance and updates, and implement fixes.
- Maintain version control and change management documentation.
- Monitor bot performance metrics through reports or dashboards.
- Support change management initiatives.
- Operate and debug existing EXCEL macro programs by working with past project teams to understand how existing macro program was coded and improve on the inefficiencies or computing flaws.
- Analyse existing processes through process mapping and redesign with business process owners to identify pain points and opportunity areas to streamline and automate.
- Undertake any miscellaneous tasks and assignments as needed to support the organization's broader innovation efforts.
Requirements
- Preferably with a tertiary qualification in IT, computer science or related disciplines.
- Proficient in RPA (i.e., attained relevant RPA certification) with experience in RPA development using UiPath, Power Automate or similar platforms.
- Good understanding of coding languages is advantageous for complex automations, integrations and debugging.
- Proficient in Mircosoft Excel Macro, Qilksense, PowerBI.
- Basic knowledge of SQL and APIs and familiarity with process mapping/ modelling tools.
- Able to manage tight sprint cycles and deliver production-ready bots efficiently.
This is a 1-year Contract position under People Advantage(Certis Group).
We appreciate your application and regret only shortlisted candidates will be notified.
By submitting your resume, you consent to the handling of your personal data in accordance with Certis Group Privacy Policy ).
EA Personnel Name: Siti Khatijah
EA Personnel No: R
EA License No: 11C3955