Sales Admin Assistant

Job Responsibilities:

• Respond to customer sales inquiries promptly, ensuring their needs are met efficiently.
  
  
• Process sales quotations, orders, delivery orders, billing and other sales-related documents, ensuring accuracy and efficiency.
  
  
• Manage customer Purchase Orders and customer accounts within the ERP system.
  
  
• Proactively monitor pending orders and provide status updates to the Sales Manager.
  
  
• Follow up with customers and testing departments regarding re-test requests and variation orders.
  
  
• Generate and release final test reports to customers.
  
  
• Maintain strong customer relationships and deliver exceptional service.
  
  
• Assist Sales Manager on generating sales reports and analysis and contribute to streamline the processes.
  
  
• Ensure seamless service by supporting colleagues when needed.
  
  
• Perform administration tasks and other duties as assigned.
  
  

Job Requirements:

• Minimum a Diploma in Business or relevant field.
  
  
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
  
  
• Comfortable working in a dynamic and fast-paced working environment.
  
  
• Strong multi-tasking, prioritization, and time management skills.
  
  
• Self-motivated, energetic, and eager to learn, with the ability to work independently.
  
  
• Good Knowledge in ERP system, Google Workspace and Microsoft office e.g. Microsoft Word, Excel and Power Point