Sales Admin Assistant (Tuas)

Responsibilities:

• Respond to customer inquiries via email or phone.
  
  
• Prepare and follow up on quotations, sales orders, and invoices.
  
  
• Coordinate with warehouse and procurement teams for delivery schedules.
  
  
• Input and manage sales orders in the ERP system.
  
  
• Track order status and inform customers of delivery updates or delays.
  
  
• Ensure accuracy of pricing, discounts, and terms in all documentation.
  
  
• Maintain strong relationships with existing clients.
  
  
• Follow up on outstanding quotations and close sales in coordination with the Sales team.
  
  
• Handle customer feedback, returns, or complaints and elevate when necessary.
  
  
• Generate sales reports, forecasts, and pipeline updates for internal review.
  
  
• Maintain organized records of customer interactions, transactions, and communications.
  
  
• Support the sales team in achieving targets and KPIs.
• Any other ad hoc duties.
  
  

Requirements:

• GCE O or Nitec Level
• Skilled in using Microsoft Office products, such as Word, Excel, and PowerPoint.
  
  
• Having experience with SAP is advantageous.
  
  
• Have a positive work ethic and a strong sense of accountability.
  
  
• Resourceful and capable of working on their own in a hectic setting.
  
  
• Self-reliant, mature, and prepared to work with little direction.
  
  
• Needs to be upbeat and proactive in problem-solving.
  
  
• Hybrid work after confirmation.
  
  
• MNC environment.