Job Description
A passion, diligently, resourceful and teamwork, delivered with good interpersonal, communication skills and adaptive change to align with job requirements.
The ability to track and tracing the status of sales work order, and being able to read engineering drawings will be an added advantage.
Closely monitor the delivery status of sales orders to ensure planned schedules are met and weekly update sales order delivery to customers, conduct in-house coordinating, meeting, addressing customer issues, complaints etc.
Actively looks at ways to improve customer service, working methods, standard operating procedures (SOP) to recommend viable improvement plans and problem resolving.
Duties & Responsibilities
- Work with Sales Team to enhancing targeted sales revenue
- Handling daily administrative work and processing local & overseas customer inquiries, formulation of quotations, order entry and updating of products price
- Execute standard operating procedure (SOP) work flow processing of sales order, technical drawing once the receipts of clients' order
- Prepare Sales order, Invoice & Delivery order in the SAP System
- Record Item code, Bill of materials (BOM) and Routing in the SAP system
- Monitor the work in progress of sales order to coordinate with clients, vendors, inventory including track and trace of sales, shipping arrangement and delivery after-sales service
- Daily follow up with in-house production control on time delivery sales work
- Keep good filing system and effective sorting of documents
- Good maintaining In-house catalogues, compile and updating of products prices, information and database
- Prepare weekly & monthly status of sales order delivery to customers and Ad-hoc reports
- Work with finance accounting for internal billing to subsidiary for intercompany activities transactions
Requirements
Ability to read and interpret engineering (AUTOCAD) or 3D drawings will be an added advantage.
- Diploma or equivalent of certificate or minimum GCE O Level
- Min 3 year working experience in Sales and Customer Service
- Industry Proficient in SAP software and MS Office applications
- Resourceful and adaptive to work requirements change
- A problem solver and passion organized team player with good communication skills
- 5.5 day work week