Sales Administrator/ Coordinator

Roles & Responsibilities

• Providing quality customer service in order to increase customers' satisfaction and drive sales revenue.
  
  Services provided include:
• Answering incoming phone calls and attending to customers' enquiries.
  
  
• Attending to walk-in customers and guests.
  
  
• Supporting the salespeople on the whole sales-cycle.
  
  The supports provided directly helps to increase the efficiency of the sales-cycle which in turn generate more revenue for the department.
  
  Supports provided include:
• Generating sales quotation
• Following-up sales quotations with customers and persuading them to make order confirmation(s).
  
  
• Negotiating and liaising with customers on delivery and discount issues.
  
  
• Processing customer's order by generating sales order/invoice
• Ensuring a prompt and proper order fulfillment by closely coordinating with Sales & Logistic Department.
  
  
• Work closely with Logistic Department to organize a timely and accurate delivery.
  
  
• Other duties that may be delegated from time-to-time