Key Responsibilities
Support Sales Representatives: Sales coordinators assist sales representatives by providing them with necessary resources, maintaining up-to-date sales materials, and ensuring they have the tools needed to perform effectively.
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Coordinate Sales Activities: They organize and oversee various sales-related activities, including setting sales goals, scheduling training sessions, and managing the inventory of sales presentation tools.
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Customer Interaction: Acting as the primary point of contact for clients, sales coordinators handle inquiries, confirm orders, and resolve service issues, thereby promoting customer satisfaction.
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Administrative Duties: They manage customer accounts, update CRM systems, process orders, and maintain accurate records of client interactions and transactions.
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Performance Evaluation: Sales coordinators evaluate the performance of sales representatives, ensuring they meet their quotas and targets, and provide feedback for improvement.