Sales and Order Fulfilment Assistant

Job Description:

• Retrieve outlets orders
• Convert outlets orders to production orders.
  
  
• Attend to outlets and customers enquiry and feedback.
  
  
• Answer Retail Outlet's enquiries on orders and products timely.
  
  
• Business Central – input inventory stock.
  
  
• Adjust stock for each individual outlet and to recall their customized sales order.
  
  
• Manages sales email account to ensure that customers' enquiries are attended to in a timely manner.
  
  
• Manages the sales phone to ensure that customers' enquiries are responded in a timely manner.
  
  
• Ensure proper handling requirement for all the process orders from customers.
  
  
• Also, to ensure all administrative processes are handled according to the stipulated requirement.
  
  
• Record and to keep track on customers' feedback.
  
  
• Any other ad-hoc duties assigned by the Management.
  
  

Job Requirement:

• Candidate must possess at least Nitec / Diploma in Business Studies/Administration/Management or equivalent.
  
  
• At least 1 to 2 years of experience in order fulfillment and sales coordinator role.
  
  
• Familiar with Business Central system will be an added advantage.
  
  
• Excellent knowledge of Microsoft office (Excel, Words, PowerPoint)
• Good communication and negotiation skills.
  
  
• Able to work independently with minimum supervision, and yet be a team player
• Able to work under pressure in a fast-paced environment.
  
  
• Work as a team and a strong team player.
  
  
• Able to start work with the short notice period.
  
  

Benefit:

• 5 days per week.
  
  
• Working hour: 6.30am to 4.00pm.
  
  
• Rest day: 2 days as per schedule (including 1 weekend off day) by Dept Manager.
  
  PH: on rotation.
  
  
• Meal Break: 1 hour
• Annual Leave: 10 days.
  
  1 additional day with continuous 12months in service.
  
  Up to 14days.
  
  
• Annual Incentive Bonus: 0.5 month basic salary / pay out twice a year.
  
  
• Variable Bonus
• Annual Wage Increment
• Work attire: Casual
• Medical Benefit
• Employee discount
• Birthday incentive
• Work location: 16 Senoko Avenue.
  
  Singapore