The Opportunity
* Opportunity to work for a leading bank
* Great exposure to learn about financial products
MNC|Bank
The Job
Position 1: MasterCard Follow Up Officer
- Promote Mastercard credit cards to existing customers and face-to-face engagement
- Cross-sell card benefits and value propositions
- Build rapport and deliver positive customer experience
- Ensure timely completion of applications and documentation
- Meet performance standards, business goals, and sales targets
- Present and communicate effectively with customers
Position 2: Mastercard Support Officer
- Support Follow-Up Officers with credit card application matters
- Conduct call reviews and ensure turnaround time is met
- Update application records accurately and promptly
- Assist with day-to-day operations and backend processing
- Ensure quality and compliance in application handling
- Work independently and manage tasks under pressure
The Talent
- Strong communication and interpersonal skills
- Meticulous and organized with good follow-up ability
- Able to work independently and under pressure
- Preferably with admin or banking-related experience
- Comfortable with customer-facing or telemarketing activities
Next Steps
- Send your resume to
- Email Topic: Mastercard follow up/ OR Mastercard support
Wu Yue Shan
EA License No: 91C2918
Personnel Registration Number: R