Job Title: Customer Service Officer (Sales Support)
As a key player in our operations team, you will be responsible for handling daily rate enquiries from local customers and overseas agents.
Your role will involve negotiating with carriers and co-loaders to secure the best freight rates that ensure our profit margins and targets are met.
- Main Responsibilities:
- Handle daily rate enquiries from local customers and overseas agents, providing timely and accurate information to meet their needs.
- Negotiate with carriers and co-loaders to secure the best freight rates that meet our business objectives.
- Collaborate with the operations team to ensure efficient execution of shipments, ensuring smooth logistics and delivery.
- Analyse market trends and provide pricing strategies to clients, driving revenue growth and profitability.
- Candidates without experience are welcome to apply: We offer comprehensive training to help you develop the skills and knowledge required for this role.