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Sales Operations Business Analyst (APAC) - Professional Services Job Opening In Singapore, Singapore – Now Hiring Cloudera


Job description

Job Description

At Cloudera, we empower people to transform complex data into clear and actionable insights.

With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry.

Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.

Sales Operations plays a critical role in supporting the growth and efficiency of Professional Services by managing forecasting, backlog, resource planning, and billing processes.

This function acts as a key business partner to enable accurate financial management and operational excellence within the Professional Services organization.

As a Sales Operations Analyst in Professional Services, you will be a vital contributor to the operational and financial success of the business.

You will manage forecasting, backlog, billing accuracy, and resource allocation, working closely with leadership across Professional Services, Sales, Billing, and Finance.

Your role will drive process improvements, ensure compliance, and provide data insights to support strategic decisions and growth across enterprise and complex accounts in the APAC region.

As a Sales Operations Business Analyst (APAC), you will:

  • Manage financial performance and service metrics, including bookings, utilization, margins, backlog, revenue, labor, sales forecasting, and labor rates.

  • Collaborate with Regional Sales Directors to provide accurate revenue and billing forecasts weekly.

  • Recommend and implement systems, policies, and process improvements for operational excellence and compliance.

  • Partner with Practice and Delivery Managers to ensure appropriate resourcing for billable projects, proofs of concept, and presales.

  • Work with Billing and Finance teams to ensure timely project billing, expense tracking, and project analysis.

  • Oversee operational cadence and compliance, including billing forecasts, time and expense approvals, and onboarding of new field members.

  • Approve weekly time and expenses for active projects and perform monthly invoicing for consulting labor and expenses.

  • Collaborate with APAC and global teams across sales, finance, operations, legal, and other key functions.

  • Work alongside Deal Desk to support complex deal structuring and ensure policy adherence for booking accuracy.

  • Support Sales Operations teams to maintain booking forecast continuity and communication between Professional Services and Sales organizations.

  • Onboard Engagement Managers on operational policies and provide training on Netsuite.

  • Implement global strategies tailored to APAC markets.

  • Conduct business analytics and reporting, leveraging BI tools such as Tableau.

  • We’re excited about you if you have:

  • Minimum 6 years’ experience in Professional Services Operations or related fields.

  • Experience with billing, expense, and timecard tracking/PSA tools.

  • Strong analytical skills, process orientation, and effective decision-making abilities.

  • Ability to work onsite during peak periods to support financial close processes.

  • Excellent communication skills with ability to collaborate across organizational levels.

  • Strong organizational skills and attention to detail to manage multiple priorities.

  • Proficiency in Salesforce.com, OpenAir, Excel, PowerPoint, and Word; Tableau experience is a plus.

  • Professional, outgoing personality with excellent multitasking and prioritization skills.

  • What you can expect from us:

  • Generous PTO Policy 

  • Support work life balance with

  • Flexible WFH Policy 

  • Mental & Physical Wellness programs 

  • Phone and Internet Reimbursement program 

  • Access to Continued Career Development 

  • Comprehensive Benefits and Competitive Packages 

  • Employee Resource Groups

  • EEO/VEVRAA

    #SV-1

    Required Skill Profession

    Business Operations Specialists


    • Job Details

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    Unlock Your Sales Operations Potential: Insight & Career Growth Guide


    Real-time Sales Operations Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Sales Operations in Singapore, Singapore, highlighting market share and opportunities for professionals in Sales Operations roles.

    24063 Jobs in Singapore
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    Download Sales Operations Jobs Trends in Singapore and Singapore

    Are You Looking for Sales Operations Business Analyst (APAC) Professional Services Job?

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Cloudera adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying Singapore laws and regulations

    What Is the Average Salary Range for Sales Operations Business Analyst (APAC) Professional Services Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Sales Operations Business Analyst (APAC) Professional Services?

    Key qualifications for Sales Operations Business Analyst (APAC) Professional Services typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Sales Operations Business Analyst (APAC) Professional Services Job Success

    Cloudera interview tips for Sales Operations Business Analyst (APAC)   Professional Services

    Here are some tips to help you prepare for and ace your Sales Operations Business Analyst (APAC) Professional Services job interview:

    Before the Interview:

    Research: Learn about the Cloudera's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

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    Final Thought:

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