- FMCG Industry
- Monday - Friday (7.30am - 5.00pm)
- Basic salary up $4500 + VB
- West Area
Job Responsibilities:
Responsibilities
- Support the sales team by providing valuable feedback and maintaining client databases.
- Ensure timely processing of orders and transactions.
- Address customer queries and concerns about products and services in a professional and efficient manner.
- Collect and analyze customer feedback to improve service quality.
- Proactively identify potential issues and collaborate with internal teams (Commercial, Finance, Risk, Global Offices, etc.) to resolve them ahead of time.
- Assist in resolving delivery execution issues, ensuring all orders are fulfilled on time.
- Maintain and update customer records, ensuring accurate data management.
- Provide proactive customer outreach to ensure satisfaction and enhance relationships.
- Follow company SOPs to maintain consistent operational efficiency.
- Handle additional sales-related tasks as assigned by the team.
Requirements:
- Bachelor's degree or diploma in Business or a related field preferred.
- 1–2 years of experience in sales support, logistics, or operations.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).
- Excellent written and verbal communication skills in English.
- Strong analytical, numerical, and problem-solving abilities.
- Ability to work effectively under tight deadlines with minimal supervision.
- Highly organized and detail-oriented, with a proactive approach to problem-solving.
- Team player with strong interpersonal skills and a customer-first mindset.
Apply now via Apply Now button
By submitting your personal data and resume, you consent to our use and sharing of this information with prospective employers to evaluate and process your job application.
This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).
e2i is the empowering network for workers and employers seeking employment and employability solutions.
e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions.
e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.
By applying for this role, you consent to Kanry Search Singapore Pte Ltd's PDPA and e2i's PDPA.
Kanry Search Singapore Pte Ltd | 24C2261
Doreen Oh | R