Salesforce Project Manager - Public Sector
We are seeking a skilled Salesforce Project Manager with experience in the public sector to lead and deliver Salesforce implementation projects.
Responsibilities
- Capture, understand, and analyze client user requirements and objectives.
- Manage resources and oversee the successful delivery of business implementations.
- Assist the project team with design and development tasks, including system integrations.
- Deliver and install technology solutions.
- Manage all project documentation, including technical and functional specifications, backlogs, user manuals, and support documents.
- Conduct training sessions on implemented solutions.
- Foster partnerships with customers, stakeholders, sponsors, and third-party vendors.
- Coordinate releases and post-Go-Live materials such as training documentation and sessions.
- Drive support and maintenance of the application, including organizing project handovers to support teams.
- Continuously improve knowledge and expertise in Salesforce.com solutions.
Profile
- Bachelor's Degree or equivalent diploma.
- Strong educational background in Management or Engineering with IT affinity.
- 5-8 years of relevant experience as a Project Manager.
- Experience in project and team management.
- Experience working on projects within the public sector (government or public corporations).
- Project Management certifications (Prince2, PMI, etc.) are preferred.
- Scrum PSPO or PSM certification is advantageous.
- Experience working in complex environments with distributed teams.
- Excellent communication skills with customers, teams, and stakeholders.
- Independent, creative, and reliable.
- Detail-oriented and focused.
- Ability to work in fast-paced and demanding environments.
- Customer-focused mindset.
- Salesforce certifications or hands-on experience are a plus but not required.
- Willingness to travel and undertake overseas postings for mid- to long-term assignments.
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