Responsibilities
Support SAP (AP, AR, GL, Tax, Reporting, Ariba) & budgeting systems
Ensuring assigned applications are well managed with minimal downtime or disruption to the business users.
Ensuring continuous enhancements and upgrades are aligned with technology roadmap of these applications.
Managing enhancement and change request and ensuring internal processes are followed.
Managing vendor performance ensuring Service Level Agreement (SLA) are met (where applicable), ensuring investments are monitored and optimized.
Cultivating strong relationships with key stakeholders, including business leaders, IT teams, and external partners, to foster collaboration and transparency.
Pro-actively engaging and building strong relationships with internal business stakeholders, external partners and technology solution providers.
Gathering feedback from users and stakeholders to continuously improve applications and services.
Evaluating business asks and needs, and translating them into detailed, unambiguous functional and non-functional requirements.
Partnering with different IT stakeholders across infrastructure, compliance and cybersecurity to deliver system solutions.
Identifying and proposing areas for improvement from process or system perspective throughout course of engagement with operations.
Improving business efficiencies through the introduction of automation and value engineering.
Any other ad hoc duties as assigned by supervisor.
Requirements
Degree in Computer Science or Business Informatics or related discipline
3‐6 years relevant experience in SAP Modules.
Expert knowledge in one or more main processes in general, AP, AR, GL, Tax, Reporting, PS Modules is preferred.
Good knowledge of system solutions to support respective processes.
Good knowledge of processes and system integration.
Experience with project management.
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