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SAP ERP Service Delivery Manager Job Opening In Singapore, Singapore – Now Hiring ABEAM CONSULTING (SINGAPORE) PTE. LTD.


Job description

Overview

Abeam Consulting is a global professional services company that specializes in delivering business transformation and technology solutions to clients across a wide range of industries.

With a global presence and over 7500 employees worldwide we aim to be the transformation partner of choice for all of our clients.

The Enterprise Transformation (EX) team is the current SAP Partner of the Year for Singapore and SAP’s Regional Strategic Partner.

The EX team is continuously looking to build its capabilities and competencies in line with SAP’s regional strategy and in working with our clients both old and new on their transformation journey.

Job Title

SAP ERP Service Delivery Manager

Job Description: SAP ERP Service Delivery Manager is responsible for overseeing the delivery of SAP services to clients, ensuring high levels of customer satisfaction, and managing the performance of the service delivery team.

This role involves coordinating with various stakeholders, managing budgets, and ensuring that service delivery processes are efficient and effective.

Prerequisites

  • Must have experience in managing SAP ERP AMS projects.

  • Must be equipped with any SAP modules (with certifications) and deep knowledge in any modules, e.g. FICO, HCM, SD, MM, WM, PP, EWM, etc.

  • Must have experience in supporting pre-sales.

    Able to engage and manage customer independently.

  • Must have experience in S/4HANA support.

  • Logical and structured thinking.

  • Motivated to learn new technology.

  • Cloud experience.

Responsibilities

  • Oversee the delivery of SAP services, ensuring they meet client requirements and are delivered on time and within budget.

  • Act as the primary point of contact for clients, addressing any issues or concerns and ensuring a high level of customer satisfaction.

  • Lead and manage a team of service delivery coordinators, process analysts, technical leaders, and engineers.

  • Track and report on service delivery performance, using key performance indicators (KPIs) to identify areas for improvement.

  • Identify and resolve any issues that may impact service delivery, working closely with technical teams to implement solutions.

  • Manage the budget for service delivery, ensuring that all services are delivered cost-effectively.

  • Implement best practices and continuous improvement initiatives to enhance service delivery processes.

Requirements

  • Must have more than 10 years of relevant experience in any SAP modules with 4 years as a Service Delivery Manager
  • Strong background in any modules, e.g. FICO, HR, SD, MM, WM, PP, EWM, etc.

  • Has experience in S/4HANA or cloud implementation
  • Motivated to learn new technology
  • Working in tight deadlines and short notice is very common
  • Readiness to learn and deliver additional modules

Why Join Us

At Abeam Consulting, we place a strong emphasis on collaboration, and helping our employees grow and develop their skills, offering a supportive and empowering work environment.

With a presence in multiple countries and a diverse range of clients, Abeam Consulting offers an exciting and dynamic workplace for individuals looking to build a career in consulting.

Abeam Consulting has also recently joined SAP’s regional strategic partner initiative as their first regional partner in the region and has also been recognized by UiPath as a Diamond Partner in providing RPA solutions.

With such accolades, we aim to continue driving enterprise and digital transformation initiatives in order to transform the way people work and communicate in the digital age.

In addition, our industry team is working tirelessly in order to bring more solutions to the banking and finance sector.

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Required Skill Profession

It & Technology


  • Job Details

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Unlock Your SAP ERP Potential: Insight & Career Growth Guide


Real-time SAP ERP Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for SAP ERP in Singapore, Singapore, highlighting market share and opportunities for professionals in SAP ERP roles.

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Are You Looking for SAP ERP Service Delivery Manager Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at ABEAM CONSULTING (SINGAPORE) PTE. LTD. adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for SAP ERP Service Delivery Manager Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for SAP ERP Service Delivery Manager?

Key qualifications for SAP ERP Service Delivery Manager typically include It & Technology and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for SAP ERP Service Delivery Manager Job Success

ABEAM CONSULTING (SINGAPORE) PTE. LTD. interview tips for SAP ERP Service Delivery Manager

Here are some tips to help you prepare for and ace your SAP ERP Service Delivery Manager job interview:

Before the Interview:

Research: Learn about the ABEAM CONSULTING (SINGAPORE) PTE. LTD.'s mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your SAP ERP Service Delivery Manager interview at ABEAM CONSULTING (SINGAPORE) PTE. LTD., research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the ABEAM CONSULTING (SINGAPORE) PTE. LTD.'s products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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