Job Overview
Location
singapore, jurong, singapore
Category
Computer Occupations
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Job Description
Responsibilities:
- Address and resolve database incidents promptly to minimize downtime.
- Monitor events, handle alerts, and manage database outages to restore services quickly.
- Process service requests for database changes and enhancements.
- Perform root cause analysis to prevent recurring database issues.
- Support the implementation of standard and custom database builds.
- Provide operational support for HANA and MS-SQL databases.
- Ensure adherence to backup and recovery processes.
- Optimize database performance and manage alert monitoring.
- Decommission systems/servers following proper protocols as needed
Requirements:
- Bachelor's Degree in Computer Engineering or any related field.
- Strong experience with HANA and MS-SQL databases.
- Strong experience in database administration, with a focus on HANA and MS-SQL.
- Proficiency in RDBMS management and administration in a public/private cloud infrastructure
- Knowledge of backup, recovery, and decommissioning processes.
- Experience in incident management and database performance optimization in a 24x7 environment.
- Experience managing database outages and coordinating effective recovery.
- Familiarity with alert monitoring and performance optimization.
- Strong problem-solving and troubleshooting abilities.
- Ability to work under pressure in a 24x7 support environment.
- Effective communication skills for incident and service request management.
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