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Urgent! Secretary Backend Operations Job Opening In Singapore, Singapore – Now Hiring THE MAGIC WRAP SG PTE. LTD.

Secretary Backend Operations



Job description

We are seeking a meticulous, proactive, and reliable Secretary – Backend Operations to support the day to day coordination and administrative backbone of our growing interior finishing business.

This role is central to ensuring every project, payment, follow-up, and customer touchpoint is timely, accurate, and delightful.

You will be working closely with our sales, operations, and studio team to manage internal workflows, schedule updates, payment tracking, customer follow-ups, and documentation.

Who You Are

  • Exceptionally organized with high attention to detail.

  • Calm and professional communicator.

  • Fast learner with a love for systems and procedures.

  • Experienced in administrative or customer support roles.

  • Able to multitask across platforms (WhatsApp, CRM, Email).

  • Friendly, responsive, and customer-centric in approach.

Key Responsibilities

  • Daily Client Reminders: Send out daily WhatsApp reminders for meetings, installations, and studio sessions.

  • Installation Coordination: Secure and confirm installation dates with clients; ensure all details are accurate and logged.

  • Payment Tracking: Monitor first and second payments, send timely reminders, and update CRM records.

  • Quotation Follow-Up: Reactivate leads through follow-up messages; maintain and update reactivation lists.

  • Order & Invoice Management: Prepare, send, and file invoices promptly in the CRM system.

  • Client Support & Documentation: Maintain updated records, educate customers on services, and support backend sales processes.


Required Skill Profession

Other General



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    Unlock Your Secretary Backend Potential: Insight & Career Growth Guide


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