**(Order Number: )
Responsibilities:**
- Manage post-sales activities for cybersecurity or network performance monitoring products.
- Implement large-scale projects locally and regionally.
- Provide on-site implementation services, including testing, deployment, and documentation.
- Offer technical support to ensure customer satisfaction.
- Analyze and clarify customer queries through troubleshooting and researching existing knowledgebase articles/known issues.
- Be on routine standby to support 24×7 maintenance support calls.
- Communicate issues clearly and concisely.
- Demonstrate excellent written and verbal communication skills.
- Perform any other ad-hoc tasks as assigned.
Requirements:
- 1 year of relevant experience in the IT industry providing network support and administration.
- Knowledge and experience in networking, such as routing and switching technology.
- Possess CCNA or CCSA certification.
- Willingness to work hard and eagerness to learn about new technologies.
To Apply, please kindly email your updated resume
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We regret that only shortlisted candidates will be notified.
However, rest assured that all applications will be updated to our resume bank for future opportunities.
EA Personnel Name: Gary Ho Cheng Xuan
EA Personnel Reg.
No.: R
EA License No.: 07C5771
SCR-gary-ho