Security Support Engineer (WAF) Singapore

Job description

Join to apply for the
Security Support Engineer (WAF) - Singapore
role at
F5
At F5, we strive to bring a better digital world to life.

Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world.

We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.


Everything we do centers around people.

That means we obsess over how to make the lives of our customers, and their customers, better.

And it means we prioritize a diverse F5 community where each individual can thrive.


Overview
Our Security as a Service (SaaS) Security Operations Center (SOC) is the frontline of defense against an ever-changing landscape of cyber threats.

Every day, our clients face new attacks and evolving attack vectors—and our SOC stands as the epicenter of their protection.


As part of our Global SOC team, you will collaborate with experienced engineers to safeguard customers around the clock, stopping attackers in their tracks.

In this role, you’ll be responsible for managing cloud-based security systems on behalf of our clients, ensuring real-time protection, detection, mitigation, and resolution of security events.

As a SOC WAF (Web Application Firewall) Engineer, you’ll bring deep expertise in WAF technologies and serve as a skilled security defender.


Our SOC is a critical component of the Security & Distributed Cloud Portfolio.

Here, you’ll work side by side with some of the world’s top Security Engineers, leveraging cutting-edge products to defend against online fraud, DDoS attacks, application-layer exploits, and other evolving threats.

Together, we analyze industry trends, respond to real-time incidents, and develop innovative protection that keeps our clients secure.


Beyond responding to security incidents, you’ll also have the opportunity to mentor and train colleagues, refine processes, share security best practices, and research emerging attacks and defenses.

Ideal candidates are passionate about information security, thrive on solving complex problems, excel under pressure, and are committed to continuous improvement for themselves and their teams.


This role may be required to work outside of core business hours including early morning, late evening, overnight, weekends, and holidays.


Sounds interesting?

Read on!
What you will do
Take proactive and reactive steps to mitigate Application Layer security attacks or threats against our customers
Interact directly with customers who are under attack via phone, chat, email and/or ticketing systems
Provide proactive and real-time guidance to customers on security protocols and defensive security response
Document actions taken in incident management systems, knowledge base, or ticketing systems as required
Establish yourself as a trusted security advisor internally and externally
Assist clients with onboarding and provisioning
Engage and support cross-functional teams
Appropriately manage time and customer issues based on issue severity and business needs
Collaborate with Product Management and Development on requirements and product release activities
Identify, define, and implement process and procedure improvements
Ensures documented processes and procedures are relevant and up to date
What you will bring
B.S./A.S. in Information Systems Security or related degree/experience
1-2 years’ experience administering Web Application Firewalls
Familiarity with programming or scripting language
Understanding in common enterprise network technologies
Technical knowledge of, and experience troubleshooting TCP/IP networks and ability to perform log file analysis
Detailed protocol analysis using tools such as tcpdump, tshark, and Wireshark
Packet manipulation and crafting using tools such as hping, scapy, and iptables
Traffic generation and replay using tools such as apachebench and tcpreplay
Familiarity with F5 hardware and software (Big-IP, TMOS, iRules, iApps, iControl, etc.)
Fundamental Linux skills
Experience in analysis using tools such as Fiddler, Burp Suite, socat, and netcat
Familiarity with SQL injection, cross-site scripting, web scraping, CSRF, brute force, cookie manipulation, parameter tampering, and other emerging Layer 4-7 attacks/vulnerabilities
Strong understanding and experience with and web application security
Must be able to communicate technical and operational details fluently in English (written and oral)
Troubleshooting and problem-solving ability including analytical thinking and a strong attention to detail
Excellent customer service skills
What You’ll Get
Hybrid working mode
Career growth and development opportunities
Recognitions and Rewards
Employee Assistance Program
Competitive pay, comprehensive benefits, and cool perks
Culture of Giving Back
Dynamic Diversity & Inclusion Interest Groups
Apply if you believe your own unique capabilities can contribute to the success of this role and our organization!
The Job Description is intended to be a general representation of the responsibilities and requirements of the job.

However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.


Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).


Seniority level
Entry level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
Referrals increase your chances of interviewing at F5 by 2x
Sign in to set job alerts for “Support Engineer” roles.


We’re unlocking community knowledge in a new way.

Experts add insights directly into each article, started with the help of AI.


#J-18808-Ljbffr

Required Skill Profession

Other General