Urgent! Self-Service and Automation Specialist - 2025 Start Job Opening In singapore, Singapore – Now Hiring TikTok
About TikTokTikTok will be prioritizing applicants who have a current right to work in Singapore, and do not require TikTok sponsorship of a visa.
About TikTok
TikTok is the leading destination for short-form mobile video.
At TikTok, our mission is to inspire creativity and bring joy.
TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose.
Our platform is built to help imaginations thrive.
This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team.
Status quo?
Never.
Courage?
Always.
At TikTok, we create together and grow together.
That's how we drive impact - for ourselves, our company, and the communities we serve.
About the Team
E-commerce's Governance and Experience (GNE) is a global team responsible for ensuring our marketplace is safe and trustworthy for not only our users, but also sellers and creators.
We value user satisfaction and work on policies, rules and systems to ensure quality.
Service and Support Team (SSC) is part of the GNE organization.
Our mission is to provide world-class service and experience for customers, sellers and creators.
We are looking for an Automation leader to manage the Automation team operation to fulfill the business' needs, and drive continuous improvement together with cross functional teams.
We are looking for talented individuals to join us in 2025.
As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities.
Co-create a future driven by your inspiration with Tiktok.
Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply.
The application limit is applicable to Tiktok and its affiliates' jobs globally.
Applications will be reviewed on a rolling basis - we encourage you to apply early.
Responsibilities
- Responsible for customer self service and chatbot product operation of TikTok shop platform, by tracking product usage data, analyzing user feedback, continuously improving robot customer service's ability to solve problems and service experience.
- Conduct competitor analysis to identify capability gaps, analyze the differences, produce research results and reports.
- Directly manage chatbot operations and help center article creation, including copywriting and configuration to reflect regional nuances.
- Collaborate with algorithm and product teams to enhance automation modeling and self-help feature capabilities, tailored to the diverse markets within the region.
- Actively learn AI-related technical knowledge and collaborate with products, technologies, algorithms, etc.
to promote product iteration and updates.
Minimum Qualifications
- Graduates in 2025 or later, with a bachelor's degree or above, majoring in computer, psychology, economics, statistics or related fields.
- Have a high sense of responsibility, creative thinking initiative, and goal-oriented ability.
- Have the ability to communicate, cooperate and analyze data, and be able to find problems with data.
- Be able to communicate fluently in English and be skilled at using work software.
Preferred Qualifications
- Internship experience in Internet products or operations, with experience in customer service or project management preferred.
- Strong problem-solving and issue-resolution skills, with the ability to work in a deadline-driven environment, attention to detail and the ability to multitask.
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Self Service Potential: Insight & Career Growth Guide
Real-time Self Service Jobs Trends in singapore, Singapore (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Self Service in singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 9274 jobs in Singapore and 7549 jobs in singapore. This comprehensive analysis highlights market share and opportunities for professionals in Self Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! TikTok is currently hiring and seeking a Self Service and Automation Specialist 2025 Start to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Self Service and Automation Specialist 2025 Start Jobs singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at TikTok adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Self Service and Automation Specialist 2025 Start Jobs Singapore varies, but the pay scale is rated "Standard" in singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Self Service and Automation Specialist 2025 Start typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Self Service and Automation Specialist 2025 Start, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Self Service and Automation Specialist 2025 Start interview at TikTok, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the TikTok's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Self Service and Automation Specialist 2025 Start is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!