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Senior Application Support Engineer Job Opening In singapore sg – Now Hiring Helius


Job description

Work Location Ho Chi Minh City, Vietnam


Job Description

- Monitor and work on the service desk ticket queue

- Interact with customers or clients and help solve their technical issues

- Perform analysis on software application functionality

- Assist the Service Delivery Manager in preparing meetings and reports

- Collect required information and create bug tickets

- Maintain the internal knowledge base

- Make quick code-related changes



Year of Experience 4+ years of experience



Job Requirements

Technical:

- Bachelor’s degree in computer science or equivalent

- Excellent analytical skills

- Excellent communication skills

- Independent but committed team player

- Experience in IT with emphasis in customer facing organizations

- Experience with Jira or other issue tracking systems

- Knowledge of Linux, SQL and NoSQL databases

- Knowledge of Relational and Non-Relational Database

- Knowledge of network basics (TCP/IP, DNS, HTTP, SMTP)

- Knowledge of an interpreted programming language



Non-technical:

- Multicultural and international working environment

- Opportunity to work from home at least initially

- Open corporate culture with a lot of personal responsibility

- Supportive and collegial environment

- Projects in the field of digital transformation, Cloud

- Fluent in English (written and verbal)

Required Skill Profession

Computer Occupations


  • Job Details

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Helius adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in singapore sg. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Interview Tips for Senior Application Support Engineer Job Success

Helius interview tips for Senior Application Support Engineer

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Before the Interview:

Research: Learn about the Helius's mission, values, products, and the specific job requirements and get further information about

Other Openings

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