Providing L2 support for Application Security domain in Banking sector.
Supporting for Critical applications like IAM(Identity Access Management), VTS(Virtual Token System), TMS(Token Management System) in Digital Banking Platform.
Having good knowledge in Forgerock products like (Access Management, Identity Management, Identity Gateway, Directory Services).
Attended for Forgerock products training and got training badges.
Performing the application restarts like Microservices and Forgerock products during the activities and Incidents.
Debugging the logs for user identity/Access/Tokens related issues and providing the RCA.
Supporting for Infra activities like OS, Jboss Patching's and NVA fixes.
Involved in Application Major Version upgrades activities and Migration activities.
Performing the Application END to END Health Checks and updating in Daily Stand-up meetings.
Raising the tickets with Vendor Support and Follow up for the updates.
Providing the Supporting logs to Vendor with User Information Masking.
Preforming the Services Restarts which deployed in PCF Cloud environment and Verifying the logs.
Managing and monitoring containerized applications and microservices on OCP platform.
Maintaining and troubleshot OpenShift clusters (e.g., upgrades, patching, scaling nodes).