At Biomedia Holdings, we power innovation in microbiology, molecular diagnostics, cancer care, and surgical solutions across Southeast Asia.
Headquartered in Singapore, we deliver cutting-edge technologies and vital tools to labs, hospitals, and research facilities in healthcare, food, and pharma.
Join us in advancing science, improving lives, and driving real-world impact across the region.
We are recruiting a Senior Applications Specialist who has an array of experience in pharmaceutical and/or food microbiology, to be our Applications support for the Industrial Microbiology portfolio.
You must be a customer and product centric person who enjoys challenges and thrives in a dynamic environment.
Strong interpersonal skills will be needed to build effective relationships with customers as effective management of customer service and support is essential to the role.
Responsibilities:
- Provide technical support for pre-sales activities, such as product demonstrations, participate at exhibitions, and provide support to sales and marketing
- Provide on-site training to customers in designated markets and across other markets as required.
Participate in training for customers or members of staff - Provide post-sales applications support for customers, ensuring customer's technical satisfaction and effective utilization of provided systems and reagents
- To keep up to date with current products and research trends and support internal training sessions to ensure product knowledge is at high levels within all relevant parties
- Manage, service and maintain good business relationship with all stakeholders
- Assist Sales team with the management of accounts/ customers and activities to ensure the achievement of the company's sales targets
Pre-requisites:
- Degree/Diploma in Biomedical Sciences, Medical Technology, Biological Sciences, Biotechnology, Life Sciences or any other equivalent qualification.
- Candidates should have a minimum 3-5 years of relevant applications support experience, and 1 years of team/tech lead experience would be advantages.
- Preferably strong technical background with experience in QC laboratory team for the microbiological control of food and/or biopharma of a leading production company in Singapore.
- Good knowledge of local regulations in Food and Pharmaceuticals testing.
- Experience in an applied science area (eg.
institutional Research) is an added advantage - Strong analytical and technical troubleshooting skills
- Quick learner, team player and ability to work independently
- Takes pride in self and work, result-oriented and meticulous
- Ability to multitask and adjust quickly.
- Must be willing to travel (est.
10%) regionally and internationally as required - Excellent communication and interpersonal skills
- Singaporeans only