Senior Assistant Director - IT Planning, Architecture and Governance

Senior Assistant Director - IT Planning, Architecture and Governance page is loaded## Senior Assistant Director - IT Planning, Architecture and Governancelocations: NTU Main Campus, Singaporetime type: Full timeposted on: Posted Todayjob requisition id: R **Nanyang Technological University (NTU) Centre for IT Services (CITS)** is searching for a highly experienced and strategic individual to join our dynamic team.

If you're a seasoned IT professional with a passion for shaping the future of technology, we invite you to take on a pivotal role in driving our IT strategic planning, enterprise architecture, and governance initiatives.This role is critical for building a robust and resilient IT landscape at NTU.

Your responsibilities will include:* **Architecting the Future**: Establishing an Enterprise Architecture (EA) framework and IT Architecture blueprint.* **Driving IT Governance:** Enforcing IT governance principles for compliance, risk mitigation, and investment optimization.* **Enhancing Service Excellence**: Leading IT Service Management (ITSM) initiatives and obtain the ISO 20000 certification.* **Ensuring Business Continuity:** Developing and maintaining IT Business Continuity Plan (BCP) procedures aligned with NTU's overall BCP and ISO 20000/27001 standards.* **Cultivating Talent**: Contributing to the IT Capabilities plan and departmental training roadmap.We are seeking a proactive leader with a deep understanding of IT strategy, enterprise architecture, and governance best practices.

You should possess exceptional communication and collaboration skills, with a proven track record of influencing stakeholders and driving complex projects to successful completion.**Responsibilities**IT Strategic PlanningSupport CIO to establish the multi-year IT Strategic Plan and the annual IT workplan including:* Plan and facilitate IT strategic planning workshops and offsite meetings* Conduct research on the technology trend and adoption in the education sector* Create IT Strategic Plan and the annual IT WorkplanEnterprise Architecture (EA)* Establish the EA framework to align business strategy, processes, information and technology* Develop and maintain enterprise-wide IT Architecture, as a common blueprint for the University in achieving cost efficiency, and alignment with the University’s strategic goals* Co-chair / Key Member for the Architecture Review Forum / Solution Review Committee and ensure that IT Systems and Solutions are aligning with overall IT ArchitectureIT BCP Planning & Management* Conduct IT Business Impact Analysis and IT Risk Assessment, identifying all critical IT systems, applications, infrastructure components and data that are essential for business operations* Develop & maintain IT BCP procedures / DR Plans and work with ERM office to ensure alignment with NTU’s overall BCP plan, as well ISO20000 and ISO27001 frameworks* Plan and conduct/support annual BCP related exercise, reporting and audit* Function as a key participant in major incident response, activating the relevant DR plans and coordinating IT recovery effort as well as liaising with other business units* Develop and deliver IT BCP training, educating IT staff on their roles and responsibilitiesIT Service Management (ISO20000 certification)* Lead the ISO20000 certification to ensure the IT Service Management System (SMS) consistently delivers quality IT services meeting business and customer needs, through continuous improvement and adherence to best practices* Act as the Primary Management Representative for ISO20000 audit* Deputy System Owner for ITSM components in ServiceNow Platform, ensuring the various ITSM components (e.g. Incident Management) are effectively implemented/enhanced as per the approved processes* Collaborate with the ServiceNow development team to implement the approved processes within the platformIT Capabilities Development* Establish the IT capabilities development plan and annual IT training plan* Collaborate with HR Business Partner to enhance IT Job family and competencies, where needed**Requirements*** Degree in Computer Science, Computer Engineering, Software Engineering or related disciplines* Certified in TOGAF, ITIL, ISO 20000 or PMP is desired* Minimally 12 years of relevant IT experience, with a significant portion dedicated to IT strategic planning, enterprise architecture, or IT governance roles within a large and complex organization.

Experience in the education sector is a plus* Demonstrated experience in developing and implementing multi-year IT strategic plans and annual work plans, effectively aligning IT initiatives with organizational goals* Hands-on experience in developing IT architecture blueprint and/or leading IT Service Management initiatives* Knowledge of ServiceNow tool is a plus* Hands-on experience in developing, maintaining, and aligning IT BCP procedures with organizational BCPs* Experience in contributing to or leading IT capability development and training roadmap initiatives.* Excellent interpersonal and stakeholders’ management skills* Ability to think critically and to facilitate, influence and collaborate effectively* Exceptional communication and presentation skills* Able to work independently and in cross-functional teamsWe regret that only shortlisted candidates will be notified.Hiring Institution: NTUNTU is also home to world-class autonomous institutes – the National Institute of Education, S Rajaratnam School of International Studies, Earth Observatory of Singapore, and Singapore Centre for Environmental Life Sciences Engineering – and various leading research centres such as the Nanyang Environment & Water Research Institute (NEWRI) and Energy Research Institute @ NTU ( ).Ranked amongst the world’s top universities by QS, NTU has also been named the world’s top young university for the past seven years.

The University’s main campus is frequently listed among the Top 15 most beautiful university campuses in the world and has 57 Green Mark-certified (equivalent to LEED-certified) buildings, of which 95% are certified Green Mark Platinum.

Apart from its main campus, NTU also has a campus in Novena, Singapore’s healthcare district.Under the NTU Smart Campus vision, the University harnesses the power of digital technology and tech-enabled solutions to support better learning and living experiences, the discovery of new knowledge, and the sustainability of resources.For more information, visit
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