Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Senior/ Assistant Manager, Business Office (Billing).
Singapore Jobs Expertini

Urgent! Senior/ Assistant Manager, Business Office (Billing) Job Opening In Singapore, Singapore – Now Hiring SINGHEALTH COMMUNITY HOSPITALS

Senior/ Assistant Manager, Business Office (Billing)



Job description

We are seeking a dedicated Senior/Assistant Manager to join our Billing team, where you will play a crucial role in ensuring the accuracy and efficiency of our billing operations whilst delivering exceptional customer service to patients and their families.

This position offers an exciting opportunity to work at the forefront of healthcare billing transformation with the upcoming implementation of the National Billing System.


In this role, you will be involved in the following areas:
Charging/ Billing Roles
Administer the charging and billing rules in SAP-ISH & eCCAP systems to ensure compliance with established policies and procedures
Maintain master records in SAP-ISH & eCCAP that control billing system configurations
Assist BO-Billing Team Manager to ensure timely and accurate charging to patient accounts
Assist Team Manager to manage third-party payor claim submissions (e.g. CPF Board, private medical insurers, MCPS, etc.) and liaise closely with them to resolve claim issues
Customer Service
Handle public enquiries and complaints efficiently, courteously and professionally
Provide clear explanations for billing enquiries from patients and family members
Escalate complex situations and collaborate with other departments for prompt service recovery and patient satisfaction
Purchased Services Management
Assist BO-Billing Team Manager in overseeing purchased services from external parties to ensure accurately, timely, and proper charging to patient bills
Assist to administer purchase and charging of specialised nursing non-stocked items consumed or used by the wards
Assist to conduct compliance audits
System Enhancement & National Billing System (NBS)
Assist in the analysis of current processes/systems to identify improvement opportunities and support system enhancements, leading the team through User Acceptance Testing
Assist Team Manager in analysing gaps between existing business requirements and NBS functionalities
Contribute to establishing new SOP and assist in staff training for the NBS roll-out
Attend discussions with Synapxe, system vendors, and external stakeholders regarding billing and finance systems that interface with NBS
Others
Prepare timely reports to MOH, management and other stakeholders
Assist in facilitating external auditing process
Job Requirements
Degree in Accountancy, Business Administration (major in Accountancy or Finance) or Professional Accounting Qualification (ACCA or CA) is preferred
Minimum 2 years of experience in Accounting/ Finance field preferred
Prior experience in a healthcare setting is an advantage
Proficient in Microsoft Office applications (Word, Excel, Powerpoint)
Ability to thrive in a dynamic, fast-paced environment
Collaborative team player, resourceful and able to work independently
Good interpersonal and communication skills
#J-18808-Ljbffr


Required Skill Profession

Other General



Your Complete Job Search Toolkit

✨ Smart • Intelligent • Private • Secure

Start Using Our Tools

Join thousands of professionals who've advanced their careers with our platform

Rate or Report This Job
If you feel this job is inaccurate or spam kindly report to us using below form.
Please Note: This is NOT a job application form.


    Unlock Your Senior Assistant Potential: Insight & Career Growth Guide


  • Real-time Senior Assistant Jobs Trends in Singapore, Singapore (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Senior Assistant in Singapore, Singapore using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 51324 jobs in Singapore and 43654 jobs in Singapore. This comprehensive analysis highlights market share and opportunities for professionals in Senior Assistant roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Senior/ Assistant Manager, Business Office (Billing) Job?

    Great news! is currently hiring and seeking a Senior/ Assistant Manager, Business Office (Billing) to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at SINGHEALTH COMMUNITY HOSPITALS adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying Singapore laws and regulations
  • What Is the Average Salary Range for Senior/ Assistant Manager, Business Office (Billing) Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Singapore. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

  • What Are the Key Qualifications for Senior/ Assistant Manager, Business Office (Billing)?

    Key qualifications for Senior/ Assistant Manager, Business Office (Billing) typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

  • How Can I Improve My Chances of Getting Hired for Senior/ Assistant Manager, Business Office (Billing)?

    To improve your chances of getting hired for Senior/ Assistant Manager, Business Office (Billing), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

  • Interview Tips for Senior/ Assistant Manager, Business Office (Billing) Job Success
    SINGHEALTH COMMUNITY HOSPITALS interview tips for Senior/ Assistant Manager, Business Office (Billing)

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the SINGHEALTH COMMUNITY HOSPITALS's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
    • Be Punctual: Arrive on time to demonstrate professionalism and respect.
    • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
    • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
    • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
    • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
    Additional Tips:
    • Be Yourself: Let your personality shine through while maintaining professionalism.
    • Be Honest: Don't exaggerate your skills or experience.
    • Be Positive: Focus on your strengths and accomplishments.
    • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Senior/ Assistant Manager, Business Office (Billing) interview at SINGHEALTH COMMUNITY HOSPITALS, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the SINGHEALTH COMMUNITY HOSPITALS's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

  • How to Set Up Job Alerts for Senior/ Assistant Manager, Business Office (Billing) Positions

    Setting up job alerts for Senior/ Assistant Manager, Business Office (Billing) is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!