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Urgent! Senior/ Assistant Manager, Business Office (Billing) Job Opening In Singapore, Singapore – Now Hiring SINGHEALTH COMMUNITY HOSPITALS
We are seeking a dedicated Senior/Assistant Manager to join our Billing team, where you will play a crucial role in ensuring the accuracy and efficiency of our billing operations whilst delivering exceptional customer service to patients and their families.
This position offers an exciting opportunity to work at the forefront of healthcare billing transformation with the upcoming implementation of the National Billing System.
In this role, you will be involved in the following areas:
Charging/ Billing Roles
Administer the charging and billing rules in SAP-ISH & eCCAP systems to ensure compliance with established policies and procedures
Maintain master records in SAP-ISH & eCCAP that control billing system configurations
Assist BO-Billing Team Manager to ensure timely and accurate charging to patient accounts
Assist Team Manager to manage third-party payor claim submissions (e.g. CPF Board, private medical insurers, MCPS, etc.) and liaise closely with them to resolve claim issues
Customer Service
Handle public enquiries and complaints efficiently, courteously and professionally
Provide clear explanations for billing enquiries from patients and family members
Escalate complex situations and collaborate with other departments for prompt service recovery and patient satisfaction
Purchased Services Management
Assist BO-Billing Team Manager in overseeing purchased services from external parties to ensure accurately, timely, and proper charging to patient bills
Assist to administer purchase and charging of specialised nursing non-stocked items consumed or used by the wards
Assist to conduct compliance audits
System Enhancement & National Billing System (NBS)
Assist in the analysis of current processes/systems to identify improvement opportunities and support system enhancements, leading the team through User Acceptance Testing
Assist Team Manager in analysing gaps between existing business requirements and NBS functionalities
Contribute to establishing new SOP and assist in staff training for the NBS roll-out
Attend discussions with Synapxe, system vendors, and external stakeholders regarding billing and finance systems that interface with NBS
Others
Prepare timely reports to MOH, management and other stakeholders
Assist in facilitating external auditing process
Job Requirements
Degree in Accountancy, Business Administration (major in Accountancy or Finance) or Professional Accounting Qualification (ACCA or CA) is preferred
Minimum 2 years of experience in Accounting/ Finance field preferred
Prior experience in a healthcare setting is an advantage
Proficient in Microsoft Office applications (Word, Excel, Powerpoint)
Ability to thrive in a dynamic, fast-paced environment
Collaborative team player, resourceful and able to work independently
Good interpersonal and communication skills
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Unlock Your Senior Assistant Potential: Insight & Career Growth Guide
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Great news! SINGHEALTH COMMUNITY HOSPITALS is currently hiring and seeking a Senior/ Assistant Manager, Business Office (Billing) to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Senior/ Assistant Manager, Business Office (Billing) Jobs Singapore.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at SINGHEALTH COMMUNITY HOSPITALS adheres to the cultural norms as outlined by Expertini.
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