• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
Singapore Jobs Expertini

Senior Assistant Manager, Support and Care Job Opening In Singapore Highway Strip Pioneer – Now Hiring Nanyang Technological University


Job description

Senior Assistant Manager, Support and Care (University Wellbeing Office)

Critical incidents cases are increasingly complex with the need to manage multiple stakeholders internally and externally including the Police, media, hospitals, Next-of-Kin (NOK), and MOE.

With student numbers expected to increase significantly over the next 5 years due to the expansion of NTU's PGC programmes, this role is needed to ensure the critical incidents and high-risk cases (which may involve students and employees alike) are well managed with coordinated care and continuity in support.

The role will also play a key part in engaging and liaising with the support and care providers within schools and programmes on wellbeing outreach, consultation, support, case management and training matters.

It will assist to develop and implement policies, procedures, standards and guidelines on the support and care particularly for PGC students to ensure that the effective and efficient care and support is provided.

Key Responsibilities:

Ensure efficient and high-quality support and care

  • Manage critical incidents within a team to ensure that emergency interventions provided to students and employees are well-coordinated.

  • Put in place specialised case management and safety plans and implement them to ensure timely management of the cases and quick resolution.

  • Coordinate follow-up care and support with internal and external stakeholders to ensure continuity of care.

  • Capture and maintain care and support information, data, and records for analysis and reporting.

  • Monitor support and care channels and respond promptly to queries.

Develop/enhance support and care networks

  • Facilitate communications between schools/programmes and University level offices in the management of cases.

  • Assist in implementing regular communications with NTU stakeholders and external resources to facilitate case management and ensure seamless workflows, and to improve awareness and understanding of issues and concerns within the NTU caregiver network.

  • Assist in the implementation of specialist training and development to enhance the community's competencies for care and support towards PGC students.

  • Work with the rest of the team to engage with schools and halls to conduct outreach and engagement to enhance wellbeing awareness, expand support services to PGC students, as well as foster a culture of empowerment and proactivity for prioritising wellbeing amongst role-holders.

Ensure and maintain Effective Levels of Care

  • Assist in the development and implementation of any new policies, procedures and guidelines for support and care for PGC students.

  • Provide liaison and guidance to stakeholders in policies, procedures, guidelines, and templates to facilitate support and care processes.

  • Assist in the collection, analysis, and dissemination of relevant data to NTU stakeholders to ensure the caregiving network in NTU can make informed decisions for support and care programmes and services for their own employee and student population.

Requirements

Educational Qualification(s)

  • Minimally a bachelor's degree in any related field, preferably in psychology, counselling, or social work.

Knowledge Required

  • Fluent with data collection and management.

    Knowledge of analytic methods, approaches, tools, and implementation will be advantageous.

  • Proficient with Microsoft 365 and technological tools and information systems relevant in a university setting.

  • Prior training in critical incident management and/or prevention will be advantageous.

Relevant Experience

  • At least 6 to 8 years of experience working directly in care and support services, preferably in the tertiary education sector.

  • Proven track record in care and support, case management and crisis management will be highly advantageous.

  • A strong commitment and passion towards wellbeing and support.

Skills & Competencies

  • Successful experience with stakeholder management - able to work with colleagues from different backgrounds and departments, as well as stakeholders external to NTU.

Other Personal Attributes

  • A strong commitment and passion towards wellbeing and support.

  • Excellent team player with strong verbal and written communication skills.

We regret to inform that only shortlisted candidates will be notified.

Required Skill Profession

Other General


  • Job Details

Related Jobs

Nanyang Technological University hiring Senior Assistant Manager, Support and Care Job in Singapore
Nanyang Technological University
Singapore
PAP Community Foundation hiring Care Support Assistant Job in singapore, sg, singapore, sg, Singapore
PAP Community Foundation
singapore, sg, singapore, sg, Singapore
Confidential hiring Care Support Assistant, Healthcare Job in Central Singapore Community Development Council, SG.01, Singapore
Confidential
Central Singapore Community Development Council, SG.01, Singapore
National University Polyclinics hiring Basic Care Assistant / Care Support Associate* Job in Singapore
National University Polyclinics
Singapore
National University Polyclinics hiring Basic Care Assistant / Care Support Associate* Job in Singapore
National University Polyclinics
Singapore
Sengkang General Hospital Pte. Ltd. hiring Senior/ Care Support Associate Job in Singapore
Sengkang General Hospital Pte. Ltd.
Singapore
Sengkang General Hospital hiring Senior/ Care Support Associate Job in Singapore
Sengkang General Hospital
Singapore
Sengkang General Hospital Pte. Ltd. hiring Senior/ Care Support Associate Job in Sengkang New Town, SG.02, Singapore
Sengkang General Hospital Pte. Ltd.
Sengkang New Town, SG.02, Singapore
Sengkang General Hospital Pte. Ltd. hiring Senior/ Care Support Associate Job in Singapore
Sengkang General Hospital Pte. Ltd.
Singapore
Sengkang General Hospital hiring Senior/ Care Support Associate Job in Singapore
Sengkang General Hospital
Singapore
Agency for Integrated Care hiring Assistant Director/ Senior Manager, Advance Care Planning and Palliative Care Job in Orchard, SG.01, Singapore
Agency for Integrated Care
Orchard, SG.01, Singapore
Agency for Integrated Care hiring Assistant Manager/Senior Executive, ACP and Palliative Care Job in Orchard, SG.01, Singapore
Agency for Integrated Care
Orchard, SG.01, Singapore
ALLIED SEARCH PTE. LTD. hiring Senior / Assistant Manager, Social Care Job in Singapore
ALLIED SEARCH PTE. LTD.
Singapore
MCI Career Services Pte Ltd hiring Healthcare Assistant/Care Support Associate Job in Central Singapore Community Development Council, SG.01, Singapore
MCI Career Services Pte Ltd
Central Singapore Community Development Council, SG.01, Singapore
Woodlands Health hiring Senior/ Care Support Associate (Ward) Job in Singapore
Woodlands Health
Singapore
LEE AH MOOI OLD AGE HOME hiring Driver and Care Assistant #SGUnitedJobs Job in Singapore
LEE AH MOOI OLD AGE HOME
Singapore
LEE AH MOOI OLD AGE HOME hiring Driver and Care Assistant #SGUnitedJobs Job in Singapore
LEE AH MOOI OLD AGE HOME
Singapore
LEE AH MOOI OLD AGE HOME hiring Driver and Care Assistant #SGUnitedJobs Job in Singapore
LEE AH MOOI OLD AGE HOME
Singapore
LEE AH MOOI OLD AGE HOME hiring Driver and Care Assistant #SGUnitedJobs Job in Singapore
LEE AH MOOI OLD AGE HOME
Singapore
Singapore General Hospital hiring Care Support Associate Job in Singapore
Singapore General Hospital
Singapore
QA Employment Consultant Pte Ltd hiring Care Support Associate Job in Central Singapore Community Development Council, SG.01, Singapore
QA Employment Consultant Pte Ltd
Central Singapore Community Development Council, SG.01, Singapore
KK Women's & Children's Hospital hiring Care Support Associate Job in Central Singapore Community Development Council, SG.01, Singapore
KK Women's & Children's Hospital
Central Singapore Community Development Council, SG.01, Singapore
Singapore National Eye Centre hiring Care Support Associate Job in Singapore
Singapore National Eye Centre
Singapore
National University Polyclinics hiring Care Support Associate* Job in Singapore
National University Polyclinics
Singapore
National Skin Centre hiring Care Support Associate Job in Singapore
National Skin Centre
Singapore
JOB LIONS PTE. LTD. hiring Care Support Associate Job in Singapore
JOB LIONS PTE. LTD.
Singapore
KK Women's and Children's Hospital hiring Care Support Associate Job in Singapore
KK Women's and Children's Hospital
Singapore
beBeeCare hiring Care Support Specialist Job in Singapore
beBeeCare
Singapore
Changi General Hospital hiring Care Support Associate Job in Singapore
Changi General Hospital
Singapore
Ng Teng Fong General Hospital hiring Care Support Associate Job in Jurong East, SG.04, Singapore
Ng Teng Fong General Hospital
Jurong East, SG.04, Singapore
Changi General Hospital hiring Care Support Associate Job in Singapore
Changi General Hospital
Singapore

Unlock Your Senior Assistant Potential: Insight & Career Growth Guide


Real-time Senior Assistant Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Senior Assistant in Singapore Highway Strip Pioneer, Singapore, highlighting market share and opportunities for professionals in Senior Assistant roles.

51165 Jobs in Singapore
51165
43540 Jobs in Singapore Highway Strip Pioneer
43540
Download Senior Assistant Jobs Trends in Singapore Highway Strip Pioneer and Singapore

Are You Looking for Senior Assistant Manager, Support and Care Job?

Great news! is currently hiring and seeking a Senior Assistant Manager, Support and Care to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Nanyang Technological University adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying Singapore laws and regulations

What Is the Average Salary Range for Senior Assistant Manager, Support and Care Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Singapore Highway Strip Pioneer. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Senior Assistant Manager, Support and Care?

Key qualifications for Senior Assistant Manager, Support and Care typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Senior Assistant Manager, Support and Care?

To improve your chances of getting hired for Senior Assistant Manager, Support and Care, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Senior Assistant Manager, Support and Care Job Success

Nanyang Technological University interview tips for Senior Assistant Manager, Support and Care

Here are some tips to help you prepare for and ace your Senior Assistant Manager, Support and Care job interview:

Before the Interview:

Research: Learn about the Nanyang Technological University's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Senior Assistant Manager, Support and Care interview at Nanyang Technological University, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Nanyang Technological University's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Senior Assistant Manager, Support and Care Positions

Setting up job alerts for Senior Assistant Manager, Support and Care is easy with Singapore Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!