Senior Assistant Manager/Manager, Operations, Regional Health System Office

Job Responsibilities

• Lead in regional community operations to support the residents in leading a healthy lifestyle including the following community operations:

• Transition care programme

• Community Health Posts

• Support in operations planning in the following assigned areas:

• Data analysis and monitor workload

• Manpower planning and management
• Collaborate and engage community partners to co-ordinate community operations

• Drive continuous improvement to enhance care and residents experience including:

• Pilot new programmes and processes

• Evaluate the use of technology to ease workflow improvement
• Evaluate success of pilot programs for future action
• Manage service related feedback and ensure residents' concerns are addressed
• Evaluate feedback and identify potential service gaps for improvements

• Lead in regional community operations team in assigned areas:

• Ensure department is appropriately resources to carry out its mission - people, funding, skill & technology

• Develop team members to enhance their skills & harness their potential
• Integrate team with the other RHSO departments and divisions
• Any other duties

Job Requirements

• Bachelor degree in any discipline, with at least 7 years of working experience, preferably in healthcare
• Able to think critically and strategically, with strong conceptual and analytical abilities
• Strong planning, project management and organisational skills
• Able to work well with others, to foster buy-in and collaboration
• Good verbal and written communication skills.
  
  
• Microsoft office.
  
  (Excel, Word, PowerPoint)
• Experience in strategic planning and/ or programme development would be advantageous