Senior Associate, Deposits & Secured Lending Operations, CBGO, Group COO

Senior Associate, Deposits & Secured Lending Operations, CBGO, Group COO-(WD76623)

Job Duties & responsibilities

Handles operation matters related to Production Orders which covers fulfilment of requests from Law

Enforcement Agencies and attending court as witness for documents submitted.

Responsibilities

Perform fulfilment of requests & updates in Bank’s operating systems within specified Service

Standard, timely & accurately

Identify operational risks and implement measures to address/mitigate the risk

Lead & drive process improvement and providing ideas/initiatives in digitization & automation

Establish and maintain effective relationship & partnership with key internal & external

stakeholders, including Law Enforcement officers

Represent the bank for Court Attendance, & attend Director of Public Prosecutions interviews

Work closely with various stakeholders to understand the Business/Operations problem

statement, propose analytic requirements and solution, leverage on internal and external data

and use analytics techniques to provide data-driven insights.

Engage business and operations stakeholders to eliminate existing process frictions in realizing

Design-For-No-Ops strategy

Provide insights through data visualization and presentations to deliver productivity, identify

root cause of a situation and to provide actionable insights

Provide User Requirements & perform User Acceptance Test/Live Verification on

initiatives/production fixes

Ensure timely updates of Standard Operating Procedures and prompt sharing with team

Support Team Manager/Leader on project/initiatives, engage & coach team on process

improvements to drive team’s performance

Ensure timely updates & escalation on operational issues

Requirements

Min.

5 years of experience in financial institution, handling regulatory & banking operations

Knowledge of the bank’s core operating systems and control standards is an added advantage

Able to work independently as well as a team player

Strong analytical skills, self-driven and proactive, and able to excel under stress

Demonstrate good communication and presentation skills

Organised and meticulous, with an eye for details

Proficient in Microsoft office especially Microsoft Power Point and Excel

Demonstrated experience on analytic experience with large amount of data, have develop and implemented models for industry with demonstrable impact and proven track records

-en

Primary Location

:Singapore-DBS Asia Gateway

Job

:Operations

Schedule

:Regular

Employee Status

:Full-time:

Job Posting

:Sep 17, 2025, 9:54:14 AM